Product Designer

Toronto

About Felix

Felix is on a mission to elevate the quality of life for everyone by reimagining the healthcare experience. As Canada’s first end-to-end digital healthcare platform, Felix offers easy access to treatments for common lifestyle health issues such as Birth Control, Erectile Dysfunction, Acne and Hair Loss. With Felix, gone are the days of clinic waitrooms, awkward conversations and pharmacy pick ups. We’re introducing a new model of care—one that removes friction, alleviates stress and puts the patient at the very centre. We’re modernizing healthcare. One click at a time. Join us on our mission!

 

Job Description

We’re looking for a Product Designer to join the Felix Product team. Reporting directly to the Product Manager, you’ll execute designs for the patient portal onboarding experience as well as our doctor and pharmacy portals. You’ll focus on increasing in-product conversion, reducing touch points for all users by building new features, and continuously iterating based on user feedback. This role will require you to work closely with Engineering, Product Operations and CX teams.

Seniority Level: Junior to Intermediate 

Responsibilities

  • Help guide decisions and execute designs for the entire Felix product ecosystem

  • Focus on optimizing the signup, onboarding and return user experience to drive acquisition and retention

  • Champion user-centred design across the company, including conducting user research to discover problems or validate solutions

  • Bring a mobile first approach to all design problems

  • Share work early and often and seek out constructive feedback from the team

 

About You

Startup culture is not for everyone and we want to make sure that the person we bring onboard can handle all the uncertainties that can come with working at an early stage startup. 

  • You must have a willingness to learn, ability to take both criticism and feedback, and have the passion to explain and back your choices. If you have an ego, this is not for you.

  • You can handle uncertainty with candor and are happy to take the lead to solve problems. 

  • You don’t settle or shrug things off. You take pride in your work and you relentlessly try to fix what’s broken and improve what’s already working.  

  • You are a good person. You understand humans are complicated and you always try your best to support your team mates, no matter the task.

  • Your attention to detail is uncanny and you when you apply to this job, you will tell us in your application the name of our office pup in the subject line of your email/message. 

  • You can walk the fine line between getting shit done and not sacrificing quality.

  • You ask questions and you don’t make assumptions. You can communicate clearly both vocally and visually.

 

Requirements

  • 2+ years experience designing products in a technology company, startup preferred

  • Portfolio of work that has shipped (e.g. product/feature launch) for which you were the primary designer

 

Nice to haves

  • Front-end development experience (HTML + CSS)

  • Experience developing and evolving designs systems

  • Ability to plan, scope, and contribute to roadmaps/strategy


Perks

  • Full medical, dental, and vision benefits

  • Maternity / paternity policy

  • 4 weeks vacation (3 weeks anytime + 1 week during the holidays)

  • Stock option grant


How to apply

If you’re interested in this position, please reach out to us at careers@felixforyou.ca and add Product Designer to the subject line.

We welcome qualified candidates of all races, creeds, genders and sexuality to apply.