This chatbot application is powered by Intercom, a third-party technology provider, which Felix Health (“Felix”) uses to provide you with automated answers to commonly asked non-medical questions about Felix services. This application does not include the provision of Healthcare Services as defined in the Felix Health Terms of Use, and is not to be used in the transmission of Personal Health Information as defined in the Felix Health Privacy Policy. 

To securely seek Healthcare Services from Felix, please sign up or log in if you already have an account. In case of emergency, please attend your nearest emergency room or call 911. 

By using this chatbot service, you acknowledge that you understand the risks, limitations, conditions of use, and instructions for use. You acknowledge and understand that this automated service may provide incorrect information, or information that is not applicable or appropriate for your inquiries. Felix does not review any conversations between the chatbot and clients using the service. If you do not receive the response required, you are responsible for contacting Felix directly at hello@felixforyou.ca should your answers not be fully addressed by the chatbot application. 

You understand and accept the risks associated with the use of this chatbot service and you agree with Intercom's Privacy Policy. You acknowledge and agree that despite recommendations that encryption software be used as a security mechanism for electronic communications, it is possible that communications using this chatbot may not be encrypted. Despite this, you agree to communicate with this chatbot with a full understanding of the risk. You acknowledge that you may, at any time, withdraw the option of communicating electronically through this service by closing the chat window.