68f11352a6908dac38340a4f 68ae18a67690f10fd5bcb512 WL2520Zepbound

Get a Zepbound® Prescription Online in Canada

Tirzepatide

With Felix, you can get Zepbound® prescribed by a licensed healthcare practitioner and delivered to your door for free.

At a glance

  • 2.5mg, 5mg, 7.5mg, 10mg, 12.5mg, 15mg
  • Tirzepatide Injections
  • View pricing

Why Felix

  • Prescribed by a Canadian healthcare professional
  • Support and resources along your journey
  • Free and fast shipping to your door

Zepbound is administered as an injection. Doses are availble in 2.5mg, 5mg, 7.5mg, 10mg, 12.5mg, 15mg and are delivered in a single-dose prefilled pen. Through Felix, you can connect with a licensed Canadian healthcare provider to see if Zepbound is right for you, with medication delivered to your door if prescribed.

About Zepbound®

Zepbound is a medication that contains both glucose-dependent insulinotropic polypeptide (GIP) and glucagon-like peptide-1 (GLP-1) receptor agonists.

Together, these ingredients are indicated for once-per-week use in helping patients who have overweight or obesity with their weight management plan.

If you want to learn more about Zepbound and how it works, click here to view the medication’s product monograph.

Zepbound prescriptions work by helping to regulate your appetite, and in turn, reduce caloric intake.

Specifically, GIP and GLP-1 receptor agonists affect the areas of your brain that help regulate feelings of hunger, as well as cravings for food.

By slowing down digestion, increasing fullness and reducing appetite, helping to decrease calorie intake and reduce body weight, Zepbound injections may be a beneficial part of your overall weight management plan.

Zepbound prescriptions are used to help patients that are living with overweight or obesity as part of their weight management plan, alongside a healthy diet, a calorie deficit, and regular exercise.

This includes individuals who have a BMI between 27-30 and haveweight-related health conditions, or those who have a BMI of 30 or higher.

Zepbound injections are taken one time each week, and they should be taken on the same day, as well as around the same time each week.

It can be a good idea to set an alarm, so that you don’t forget to take your Zepbound medication dose when it’s time. Missed or improperly timed dosages may impact Zepbound’s effectiveness and your health.  

Prescription Zepbound injections for weight loss will come in preloaded injector pens, which are to be taken subcutaneously (under the skin).

You can choose to take your Zepbound medication anytime, day or night, and it doesn’t need to be taken after eating. Your practitioner may provide you with a Zepbound dosage chart to use as you begin your treatments.This will explain how Zepbound works so that you can help your body get used to the treatments.

SIDE NOTE: You shouldn’t administer Zepbound injections into either muscles or veins. Follow the dosing location instructions provided alongside your Zepbound prescription for more information.

Some people that use Zepbound medications won’t experience any kind of side effects, and those that do usually notice that they disappear over time as their bodies adjust to the medication.

With that in mind, some common side effects of Zepbound include:

  • Nausea
  • Diarrhea
  • Vomiting
  • Constipation
  • Acid reflux or heartburn
  • Fatigue or low energy

If any of your side effects become severe or persistent, please seek immediate in-person care at your local emergency department or urgent care centre. For mild or moderate side effects, be sure to let your practitioner know right away. They may be able to adjust your Zepbound dosage, consider alternative medications to Zepbound injections or suggest other treatments (e.g. dietary adjustments or over-the-counter medications) that could help with the negative side effects that you are experiencing.

There are some patients who shouldn’t use prescription Zepbound medication, including (but not limited to):

  • Patients with an allergy to Zepbound medications or any of its ingredients
  • You or a family member has ever had Medullary Thyroid Cancer (MTC)
  • You’ve been diagnosed with Multiple Endocrine Neoplasia syndrome type 2 (MEN 2)
  • Patients under the age of 18
  • Patients who are pregnant or breastfeeding
  • Patients who have Type 1 Diabetes

You should also be sure to let your health care practitioner know if you:

  • Have a heart condition that raises your heart rate
  • Have stomach or digestive issues
  • Have had inflammation of the pancreas (pancreatitis)
  • Have or have had liver problems
  • Have or have had kidney problems
  • Have ever attempted suicide or had suicidal ideation
  • Use insulin or medications that stimulate insulin production from your pancreas
  • Have or have had conditions related to your pancreas or gallbladder
  • Have retinopathy (diabetic eye disease)
  • Have severe stomach problems or issues with digestion

You and your health care practitioner will need to decide if Zepbound is a good medication for you or if an alternative medication should be considered.

There are certain things that you should be mindful about while using Zepbound. 

When using Zepbound, you should also be mindful to avoid dehydration. If you are experiencing nausea, vomiting or decreased fluid intake, you are at risk of dehydration.  This can increase your chances of adverse health consequences like kidney problems. 

When you begin to experience changes in your appetite, it may lead to some people not eating enough calories to sustain what their bodies need to be healthy. It is important to eat regularly each day, focusing on adequate amounts of healthy foods, getting enough protein and fiber, staying hydrated and avoiding prolonged periods without eating since this is important to your overall health while taking Zepbound. 

Zepbound can’t be taken while pregnant or breastfeeding. This means, if you’re planning to become pregnant, you need to stop taking Zepbound at least 8weeks beforehand.

Be sure to take extra precautions and talk to your practitioner if you use heavy equipment or machinery regularly (low blood sugar may make it difficult to concentrate).

Additionally, Tirzepatide prescriptions may interact negatively with certain other medications, so be sure to let your practitioner know all of your current medications, especially if you’re currently using or planning to use:

  • Oral birth control medications
  • Anti-diabetic medications
  • Medications that could increase your heart rate

At this time, there are no known direct drug interactions with Zepbound medications, although it may affect the absorption of medications.  

As with any new treatment, it’s essential that you let your practitioner know all of the other treatments, medications, or supplements that you’re currently using, so that your practitioner can ensure your overall weight management plan remains safe and healthy.

Zepbound may reduce the effectiveness of oral birth control, so you may be advised to switch to non-oral birth control or use a backup method while taking Zepbound.

Zepbound may increase the risk of getting low blood sugar when combined with diabetes medicines like sulfonylureas or insulin. Speak to your practitioner about managing the dosage of your medication while taking Zepbound.

Additionally, you should be cautious with taking Zepbound at the same time as medications (prescription and over-the-counter) that can increase your heart rate.

If it’s been 4 days (96 hours) or less since the time that you would normally have taken your Zepbound injection, you should take the injection at that time, then inject your next dose on your usual day

More than 96 hours after the missed dose, you should skip the missed dose, and simply take the next one at its normal scheduled time.

All three medications contain the same active ingredients. Tirzepatide is the generic name for this medication, whilst Zepbound and Mounjaro are the brand names it is sold under.

The only difference between Tirzepatide, Zepbound, and Mounjaro are its intended use. Zepbound has been authorized for sale by Health Canada for weight management, and Mounjaro for managing type 2 diabetes. Zepbound was approved by Health Canada in 2024 for chronic weight management in adults with obesity or overweight with related health conditions. It’s currently available through Felix in Alberta, British Columbia, Manitoba, Ontario, and Saskatchewan.

We'd love to tell you more

Health Canada regulations require us to confirm your patient status to access further information on Zepbound®.

The drug identification number (DIN) is easy to find. It'll be printed on your Zepbound® pen and the receipt from your pharmacist.

How it works

Frequently asked questions

Can I buy Zepbound online in Canada?

You may be able to, but first, you’ll have to get your current health, and medical history evaluated by a licensed healthcare practitioner.

With Felix, you can do this anytime – day or night – whenever it makes sense for your schedule.

Once you’ve been assessed, if your assigned practitioner thinks that Zepbound injections could be right for you, they’ll be able to write you a prescription.

Plus, Felix’s pharmacy partners can deliver your online Zepbound medication (and refills) in Canada discreetly to your doorstep – at no extra cost!

How can I get a prescription for Zepbound in Canada?

For patients that are trying to determine if Zepbound treatments make sense for them (based on their health and medical history), requesting an online Zepbound prescription in Canada with Felix can be a great way to determine what treatment options are best for you.

Complete an online assessment, at your convenience, and one of our practitioners will get back to you as soon as they can to go over their treatment recommendations. If they think Zepbound is the right treatment option for your needs, they’ll be able to offer you a prescription.

How can I get a Zepbound prescription online in Canada through Felix?

You may be able to, but before you can access these types of medications, like Zepbound, you’ll need to get assessed by a licensed healthcare practitioner – like those at Felix.

It only takes a few minutes to fill out your assessment, and one of our practitioners will usually get back to you quickly about your request, often within 48 hours.

If they think that getting Zepbound could be beneficial to your treatment plan, they can prescribe it for you. 

Also, our pharmacy partners will be happy to fill and deliver your Zepbound, at no extra cost to you (excludes the cost of treatment). Your treatment can also be picked up from a local pharmacy if you prefer.

Is Zepbound available over-the-counter?

No, currently in Canada, Zepbound is not available over-the-counter. This means you’ll need to be evaluated by a licensed healthcare practitioner in order to be prescribed Zepbound in Canada, so they can ensure it’s right for you, based on your health and medical conditions.

Felix is making this process quick, seamless, and accessible for patients in Canada to get Zepbound online from the comfort and privacy of your own home, through our secure, chat-based online assessment platform.

Just complete a short online assessment to get started, and if your assigned healthcare practitioner believes that Zepbound could be a beneficial part of your treatment plan, they’ll be able to prescribe it for you.

Is Zepbound covered by insurance in Canada?

Some insurance plans do cover Zepbound. If you’re curious about whether your current benefits plan includes coverage to get Zepbound orders online in Canada, we’d suggest that you contact your insurance representative directly.

They’ll have all the necessary information relevant to your specific benefits package, which will determine whether or not you have coverage, as well as how much. Sometimes special forms are required to be completed for coverage. .

Gathering this information ahead of time will allow you to provide it to your practitioner during the assessment process, which also means that Felix can bill your insurer directly to save you the hassle.

The same issue exists with provincial health plans, because what’s covered in one province may not be in another, and eligibility for coverage when available will vary depending on each patient’s individual situation.

We’d suggest taking a little time to read about Understanding Insurance, so that you can determine whether Zepbound coverage may be available in your region, as well as whether you could be eligible.

It’s important to note that insurance coverage for medications through Felix doesn’t include the cost of your assessment.

What other names is Zepbound sold under?

The generic name for this medication is Zepbound. 

Tirzepatide is sold under a few different brand names, such as:

Both of these brands contain the same active ingredients, but they are indicated for different uses.

Who is eligible for online visits and Zepbound prescriptions through Felix?

Anyone who lives in Alberta, British Columbia, Manitoba, Saskatchewan, or Ontario in Canada and is over the age of 18 can request an online visit through Felix.

Online Tirzepatide prescriptions are offered on a patient-by-patient basis, after the practitioner determines if it’s an appropriate treatment option for you, based on your health, current needs, and medical history.

Can I be accurately assessed remotely?

Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We’ve worked with specialists to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.

Does Felix replace my doctor?

No. Felix provides a faster, hassle-free way for you to get a treatment plan for certain conditions, but our service does not replace your primary care provider. For matters that extend beyond obtaining a lifestyle treatment safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about your current treatments or treatment plans.

It’s an emergency. What do I do?

Call 911 or proceed to your nearest emergency room immediately. Felix is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.

What is Felix?

Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.

Who can use Felix?

Anyone who is 18 years or older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship treatments outside of these provinces at this time.

Can I just get the treatment and skip the online visit?

No. A visit with a licensed healthcare practitioner is required for all treatments currently provided through Felix’s service. 

Please email our Customer Support team at [email protected] and they will be able to assist you with the transfer.

Do I need to complete my online visit at a scheduled time?

No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

Does the online visit require a phone or video appointment?

Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account.  

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

How does the visit work?

After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners. 

During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.  

In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you. 

If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.

You’ll be able to message your healthcare practitioner if you have questions or want to make changes to your treatment at any time.

How quickly will a healthcare practitioner review my online visit?

You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page.

I completed my online visit. Now what?

Great, you’ve already taken the first step! Next, a healthcare practitioner will review your assessment and if necessary, will send you a link to book an online audio or video appointment with them. This appointment will help them determine the best treatment plan for you. If your healthcare practitioner thinks you will benefit from an available medication, they will write you a prescription. Our pharmacy can ship your medication to your home if you would like your medication dispensed through the Felix Pharmacy network.

Do I have to be home to receive my package?

A signature upon delivery may be required.

How and when can I update my shipping address?

Your address can be updated from the Shipping tab of your account. Kindly note that any changes need to be made 48hr ahead of your refill date.

How long will it take to get my medication?

Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.

The pharmacy will process and fill your prescription within 2-3 business days of your prescription approval date if there is nothing blocking them from doing so.

All packages are shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.

How many days do I have to notify you of an undelivered or lost package, or damaged medication?

You have 14 days from the date your tracking link was sent to notify us of an undelivered or lost package, or damaged medication.

How much does it cost for shipping my medication?

There is currently no cost to have your medication sent to you from our Felix Pharmacy network.

How much does it cost to ship my treatment?

There is currently no cost to have your treatment shipped to you from our Felix Pharmacy network.

I received an email with a tracking number but it doesn’t seem to be working!

Your tracking number will be activated when the courier picks up your shipment from the pharmacy. Please allow until 6 pm the following business day, and you should then be able to see the status of your package. If the tracking number still isn’t working, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page and we’ll look into it.

Is your packaging discreet?

Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your treatment shipped wherever makes sense for you as long as there is someone there to sign for it.

What do I do if my package was returned to Felix?

We’ll contact you via email if your package is returned to us!

For most treatments, your meds will be destroyed 1 month after your fill date should you fail to respond to Felix Customer Support or contact the partner pharmacy. Temperature controlled medications may have a reduced reshipment eligibility window due to their limited shelf life, in accordance with product guidelines. All reshipments are at the discretion of a pharmacist’s professional judgment.

If you require assistance with a returned package, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page.

What happens if there isn’t anyone available for the delivery?

Depending on your province of residence and the treatment being dispensed, your Felix packages may require a signature on delivery. If this cannot be collected where necessary, your package will be available at the closest post office for pick up. Usually, packages are available for up to 14 days after the first attempted delivery. If you don’t pick up your package within the allotted time, it will be returned to the sender, which may cause a further delay in your delivery.

When is my medication shipped?

Status updates for your prescription will appear in the Upcoming tab. You’ll be able to see if your prescription is being processed by our pharmacists or if it’s en route for delivery.


Refill schedule (drug dependent)

  • Monthly: refill is processed approx. every 20 to 23 days
  • Every 2 months: refill is processed approx. every 50 to 53 days
  • Every 3 months: refill is processed approx. every 76 to 84 days

Will I be able to receive my medication on time during the holidays?

Yes, the pharmacy will process your prescription to account for any expected delays due to the holiday season.

Can I have my medical records with Felix shared with my primary care provider?

We are happy to facilitate a release of your medical records with Felix to your primary care provider. Please send a request message through the chat bubble in the bottom right corner of your account or our Contact Us page, and our clinical operations team will be happy to help.

How is my privacy protected?

Your privacy is our top priority. All your data is 256 bit SSL/TLS encrypted, and we take significant steps to keep your data secure. You can read our Privacy Policy for more information. 

Is my information private and secure?

Yes, your security is paramount to Felix’s mission. Personal health information provided during your medical assessment is strictly and legally confidential between you and the Felix healthcare practitioner.

Beyond that, all your account information (including the medical assessment, credit card, and shipping information, etc.) is also stored safely and securely. Felix is compliant with all federal and provincial health privacy legislation. It is our duty to protect your data with comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.

Read more on our Privacy Policy.

Is this legal?

Yes! In Canada, only a licensed healthcare practitioner can write a prescription, and only a registered pharmacist can fill that prescription. We are supported by leaders in the Canadian pharmacology and specialized medical fields. Felix adheres strictly to all the regulations set forth by all applicable Colleges of Pharmacists and Colleges of Physicians and Surgeons in which we operate.

Is this safe?

Absolutely. All prescriptions obtained via Felix are provided by licensed Canadian healthcare practitioners—the same as you would get at a hospital, doctor’s office, or clinic. These practitioners do not provide prescriptions unless they deem it medically safe and appropriate to write them based on your medical profile and assessment answers. Our assessments have been crafted by the practitioners on our medical team. Finally, all Felix Pharmacies are provincially accredited just like any retail pharmacy.

How do I change my credit card information?

Go to Billing, and you will be able to update the credit card information on file.

How much does a checkup visit cost?

The cost of the checkup visit varies by category, but in many cases there is no charge, so long as you complete your checkup visit before your current prescription expires.

How much is the online visit?

Felix charges a fee for the online visit. In most cases the fee is $40 but varies by treatment category. The visit fee includes a prescription valid for up to a year (depending on the condition) and on-going support from the healthcare practitioner or pharmacist.

How much will my treatment cost?

It depends. Treatment costs vary but will be in line with what you would pay at a pharmacy in person. You will see the estimated cost of your treatment before insurance, during the online visit but will only be billed for medication costs for your prescription once it is approved and sent to our pharmacy. Once approved, your treatment and payment will be processed within one to two days.

Keep in mind that you won’t necessarily need to pay the full price yourself. If you have insurance, Felix’s partner pharmacies will bill your insurer directly. You may also be eligible for financial support in your province.

What payment methods do you accept?

We accept all major credit cards for any aspect of your treatment not covered by insurance or other financial support

Why can’t I see medication prices on the website?

While it is illegal in Canada to display market pricing for prescription medication, you will be able to see the estimated cost of medication during the online visit. The price shown is an estimation and will vary if the healthcare practitioner prescribes you a different medication, or if you have insurance or benefits coverage. All estimated prices shown during the online visit include the pharmacy fill fee based on the refill schedule of your choice.

Will I be charged for the visit fee, even if a prescription is denied?

Yes, the visit fee is charged when you submit your visit and is generally refunded if the visit is denied by your healthcare practitioner.
Exceptions apply: Weight Loss visit fees are refunded only if you are deemed clinically ineligible. Visit fees for Diagnostic categories (Metabolic Health, STIs) and Menopause are non-refundable. For these complex health categories, the visit fee covers the practitioner’s time to review your medical assessment, issuing a lab requisition, reviewing your lab results with you, and making a diagnosis if applicable.

Am I covered by my insurance?

Treatment coverage varies greatly between different insurance plans.

The good news is that if you are covered, Felix can bill your insurer directly, and then process your treatment plan at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before processing your treatment plan.

Insurance coverage for treatment plans through Felix doesn’t include the cost of your visit.

I didn’t have insurance when I first got my prescription, but now I have it. What do I do?

Go to Billing where you can add or update your insurance information on file.

I forgot to upload my insurance information before my first fill was charged. What can I do now?

You will find the official receipt for your medication costs within your package from the pharmacy. This receipt can be used to submit a manual claim directly to your insurance/benefits provider. Future refills will be direct-billed directly to your insurance provider, once you have uploaded your insurance information from the Billing tab of your account.

I uploaded my insurance information during my online visit but still see a cost for the medication in my profile.

The coverage you are eligible for will not be deducted until the pharmacy processes your refill, so the price you see in your profile is the estimated maximum medication cost before benefits. Once the pharmacy ships your meds, the actual cost will be displayed for the respective refill.

Is birth control covered by OHIP in Ontario?

OHIP+ covers some birth control for eligible residents of Ontario who are under 25 years old and do not have private insurance. You can check if your birth control medication is covered here. Make sure to upload your Ontario health card during your online visit so our pharmacy partners can apply your coverage directly.

Is the medication covered by my insurance or provincial health plans?

Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.

For more details on provincial health plan coverage see below:

Alberta: Learn more about AHCIP here. Search for covered drugs here.

British Columbia: Learn more about MSP here. Search for covered drugs here.

Manitoba: Learn more about MHSIP here. Search for covered drugs here.

Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.

Nova Scotia: Learn more about MSI here. Search for covered drugs here.

Ontario: Learn more about OHIP+ here. Search for covered drugs here.

Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.

Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.

Is the online visit covered by my insurance or provincial health plans?

A Felix online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.

Is the treatment covered by my insurance or provincial health plans?

Treatment coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the information associated with your treatment. 

For more details on provincial health plan coverage see below:

Alberta: Learn more about AHCIP here. Search for covered treatments here.

British Columbia: Learn more about MSP here. Search for covered treatments here.

Manitoba: Learn more about MHSIP here. Search for covered drugs here.

Newfoundland and Labrador: Learn more about MCP here. Search for covered treatments here.

Nova Scotia: Learn more about MSI here. Search for covered treatments here.

Ontario: Learn more about OHIP+ here. Search for covered treatments here.

Prince Edward Island: Learn more about Health PEI here. Search for covered treatments here.

Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered treatments here.

My insurance provider needs a physician to fill out a form before they will cover my medication costs. Can this be done through Felix?

Yes, but at the discretion of our medical team. Please submit your insurance request form here. If the healthcare practitioner agrees to complete the form, a $35 fee per insurance form will apply.

Read more here for full details about the Insurance Special Authorization Form process.

If you run into any issues, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page.