Frequently asked questions

In order to access our first responder discounts for healthcare workers in Canada, you must be in 1 of 3 categories:

1. A certified EMT or Paramedic. This includes Emergency Medical Attendants (EMAs).
2. A state-certified firefighter
3. A law enforcement officer

There are a number of different types of law enforcement officers that can access our weight loss program, including police (i.e., federal, municipal, provincial, and RCMPs), correctional services Canada (CSCs), First Nations Reserve, and Canadian Forces Military Police (CFMPs).

As we explained above, the first responder benefits we’re offering for weight loss treatments include EMS workers, paramedics, and EMAs. We also offer first responder discounts for our weight loss program to firefighters, and a range of law enforcement officers.

In regards to frontline worker discounts through Felix’s first responder program, we’re also providing benefits for:

• Registered nurses
• Nurse practitioners
• Licensed practical nurses
• Registered psychiatric nurses
• Licensed doctors
• Teachers

It’s really easy to provide the necessary verification and access our first responder perks and discounts. All you have to do to get started is select your eligibility category from the drop-down list.

Next, you’ll receive a promo code. Hold onto that. With your code ready, take a few minutes and complete your online assessment. One of our practitioners will typically get back to you within 24 hours.

Once you finish your discussion with your assigned practitioner, you can use the code you received earlier during your checkout. We’ll send you an email with a form you can fill out to verify your eligibility.

First, to get started, you’ll need to create an account with Felix.

Once you’ve created your account, you can complete your short online assessment. One of our practitioners will usually get back to your assessment submission within 24 hours.

They’ll reach out to contact you, and then typically, they’ll request an audio call or video chat with you, in order to discuss their evaluation, as well as the best course of action for your weight loss treatment plan.

If they believe that a prescription for weight loss medications is appropriate for you, based on your health and medical history, they can provide one for you.

Then, if you’d like, Felix’s pharmacy partners across Canada can fill and deliver your medications directly (and discreetly) to your home, at no additional cost to you.

Yes, it is. Felix is committed to providing our patients with the peace of mind that their important personal and health information is always protected.

When you share information with Felix, it’s done through our secure, chat-based online assessment system, which is heavily protected against potential data breaches or ransomware attacks.

Felix will never share or sell your personal or health information to 3rd party companies, nor will we share it with other agencies or resources, unless specifically requested by YOU.

No, you don’t need any kind of insurance to access our frontline worker or first responder perks, but that doesn’t mean it can’t still benefit you.

In addition to your first responder or frontline worker discount, if you do have any insurance coverage that includes your suggested weight loss treatments, Felix can bill your insurer directly to save you the time and the trouble.

Our pharmacy partners can even deliver your medications directly to your home, discreetly, at no extra charge!

No, the cost of our weight loss program for healthcare workers, first responders, and frontline workers across Canada isn’t covered by our discounts.

The benefit we provide for first responders in our weight loss program (i.e., police, military personnel, EMTs, etc.) is that Felix will cover the cost of your first assessment visit for free.

You will still be required to pay the cost of any prescribed medications or treatments that are suggested for you as part of your weight loss journey.

Absolutely, you can!

Even if you’re not eligible for our frontline worker or first responder benefits, you can still access Felix’s team of friendly healthcare practitioners, as long as you’re over the age of 18 and live in one of our serviceable provinces across Canada!

Yes, you may still qualify for our frontline worker and first responder benefits for weight loss in Canada, as long as your license is still valid.

Be sure to check on the status of your license, before requesting the first responders discount through Felix.

If you have private insurance or are eligible for provincial health coverage, but it isn’t enough to cover all of your treatments, Felix is able to accept payment from our patients through all major credit cards for any aspect of your treatment. 

Yes, Felix can help you in your GERD management journey. The first step in this process is to complete a short online assessment, where your practitioner can evaluate your current health, needs, and medical history to determine the best course of action for your GERD treatment plan.

Once they have an idea of what you need, they can suggest lifestyle changes that can help improve your overall health, while also reducing the severity of GERD symptoms and flare-ups.

They can also potentially provide you with prescription GERD treatments, depending on the results of your assessment, and what they believe is the best choice for you. Not everyone’s GERD treatment or management journey will look the same, which is why Felix focuses on  providing individualized treatment plans based on each patient’s unique needs.

With Felix in your corner, you can take back control of your health and get back to living life on your terms - the way it should be.

Absolutely, in fact, it’s recommended - particularly if you’re considered to be overweight or obese, because this can worsen existing GERD symptoms or cause additional GERD symptom flare-ups.

Excess fat around your abdomen can begin applying pressure to your Lower Esophageal Sphincter (LES), which is the muscle that is located at the connection between your throat and stomach and prevents acid/food from moving back up into the esophagus.

Too much pressure on your LES can cause it to stop working, which can intensify the signs of GERD. Eventually, this can start causing additional symptoms of GERD like a chronic cough or GERD-related chest pain at a location that can be confused for other serious health problems.

Working out is a fantastic, healthy way to improve your overall health, while assisting your GERD management plan, alongside any prescription GERD treatments suggested by your practitioner.

No, while acid reflux may go away on its own (especially if you’re making positive lifestyle changes), GERD symptom flare-ups typically require treatments in order to manage.

Not only that, severe GERD symptoms may begin to impact your mental health over time. Commonly, untreated Gastroesophageal Reflux Disease (GERD) causes stress/anxiety in patients; particularly for those that have yet to seek help for their GERD flare-ups.

This could result in a number of medical complications, if it’s left unchecked. Complications such as:

• Esophagitis (inflammation of your esophagus)
• Esophageal strictures (narrowing of your esophagus)
• Barrett’s esophagus (precancerous changes in the lining of your esophagus)
• Increased risks of esophageal cancer occurring

If you’re experiencing the signs of GERD (or any severe GERD symptoms), you should talk to your practitioner about what GERD treatment or management solutions may be available to help you.

This way, you can get your GERD symptoms under control, before it begins impacting things like your oral health, mental health, or causing permanent damage to esophageal tissues.

Acid reflux and Gastroesophageal Reflux Disease (GERD) are connected to one another, but there are some differences between them:

Acid reflux is a symptom in which your body is producing too much stomach acid, or the stomach acid/food are able (for any number of reasons) to re-enter your esophagus after being in the stomach.

GERD is what happens when acid reflux is left untreated for an extended period of time, and begins causing more long-term damage to your body. Severe symptoms or signs of GERD include coughing, chest pain, and even oral health issues, if GERD is left untreated.

The main difference between these two is that acid reflux is a common condition, which may subside with lifestyle changes (i.e., losing weight, eating better, etc.), while GERD requires help in order to manage; often a combination of lifestyle changes and prescriptions for GERD treatments.

Insurance coverage will vary for each person, depending on who their insurance provider is, as well as the specifics of their individual benefits plan.

This will range from province to province, as well. While you may be able to explore blood glucose test strip and lancet eligibility in Ontario’s Drug Program, BC’s Pharmacare Program does not provide any coverage for lancets specifically.

Generally, many benefits packages will include coverage for 200 blood glucose test strips and lancets in Canada, per year.

Your best bet would be to reach out to your insurance representative directly, prior to making your request with Felix. This way, you can provide any applicable insurance information to your assigned practitioner during your assessment.

Plus, if you do have private insurance coverage for your blood glucose test strips, monitor, and lancets in Canada, Felix can bill your insurer directly to save you both the time and the trouble.

No, technically you don’t need a prescription in order to access a monitor, lancets, or blood glucose test strips in Canada.

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However, if you have private insurance coverage in Canada, or you’re eligible for provincial health plan coverage, you will need a glucose monitor prescription to have these items covered by your benefits.

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This really depends on where you’re getting your blood glucose monitor from in Canada. Some brands may include blood glucose test strips or lancets in Canada alongside the monitor, but others will not.

We’re happy to say that when you choose to get your blood glucose monitor from Felix, you’ll receive 100 blood glucose test strips and lancets in Canada alongside your affordable blood glucose monitor.

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Yes, you can!

Felix’s pharmacy partners in Canada offer lancet and blood glucose test strip refills for blood glucose monitors.

We also provide new glucose monitor prescriptions, which can be used to obtain an entirely new monitor if yours has stopped functioning effectively, or if you’ve never purchased an affordable blood glucose monitor before.

Best of all, our pharmacy partners can deliver your blood glucose monitor, lancets, etc. in Canada, at no extra charge! It’s just another one of the ways we’re helping Canadians take back control of their health and quality of life.

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Yes, you should always replace your lancets after using the blood glucose monitor to check your sugar levels.

Not replacing the lancet between uses can lead to contamination of the puncture area, due to bacteria growth. In turn, this can cause things like skin or tissue infections when used to draw blood.

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Once. Both the blood glucose test strips and lancets used in Canada must be disposed of after each use.

Most monitors won’t allow you to reuse your test strips, which could end up impacting your results, as it will detect that the strip has already been used.

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The blood sugar (glucose) test strips used in Canada with these monitors are made of a special type of paper that’s designed to absorb the blood from your puncture site and provide it cleanly to the monitor for evaluation without contamination.

They work by providing a sterile, easily measured environment for the monitor to check your blood sugar levels as accurately as possible. This is why it’s important never to reuse the same test strip twice, as it can drastically impact your results.

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The blood glucose test strips you’ll get in Canada should be kept in their sealed bottle at all times, until you’re ready to remove one for use.

The bottle should be closed immediately after removing the test strip, in order to preserve the efficacy of the remaining strips inside.

The lancet can be ejected directly from the monitor using the appropriate feature button. Don’t try to remove the lancet with your fingers.

The lancet should be thrown away in a sharps container after use and stored in their packaging until right before use to avoid potential contamination.

Both should be stored away from direct sunlight, in a clean, dry environment, and kept at room temperature.

There will be cleaning instructions provided with your glucose monitor prescription, which you can use to ensure you maintain the safety and effectiveness of your monitor.

Part of this process involves ensuring that you always replace the lancets and blood glucose test strips between each use. This will ensure your results aren’t impacted, and the lancets for diabetes checks are always fresh and sanitary.

Also, using germicidal wipes with 0.55% bleach are recommended for disinfecting your blood glucose monitor between uses.

There are a few different types of blood sugar monitors available in Canada, but after exploring a number of options, Felix has decided to provide Contour Next ONE blood glucose monitors.

Not only is this an affordable blood glucose monitor, compared to some other models, but you can also access the appropriate test strips online through our pharmacy partners.

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Absolutely, yes, you can. Blood glucose monitors for diabetes are just as effective at checking the blood sugar levels of someone without diabetes, as it is checking that of someone who is prediabetic or diabetic.

In some cases, especially if you’re at high risk of developing prediabetes or diabetes due to lifestyle or genetic factors, your practitioner may suggest beginning to preemptively use a glucose meter to watch for diabetes signs as you age.

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Not all blood glucose monitors in Canada were created equally, but Felix and our pharmacy partners have worked hard to find a blood glucose monitor and test strips in Canada that are as accurate as possible.

The general guidelines used for blood glucose monitors is that they are required to be within 15% accuracy as the same test performed in a lab.

This means they aren’t as accurate as having blood work done by a lab, but considering the convenience and speed an at-home blood sugar monitor or test kit in Canada provides you, it can still offer valuable insight and benefits on your daily diabetes management journey.

There is no specific best time of day to test your blood sugar, because it can vary by patient, and some patients are recommended to test at varying times throughout the day.

Additionally, checking your blood sugar levels around 2 hours after completing a large meal can provide you with useful insights about the way your individual body processes food. It can also help you monitor how effectively any diabetes treatments you’re using are functioning.

If you check your blood sugar levels first thing in the morning before you’ve eaten or drank anything, this will tell you what your fasted blood sugar levels are, which can also be useful for those controlling prediabetes or diabetes.

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The main purpose of testing your blood sugar is to understand how certain foods, or other lifestyle factors, affect your blood sugars. You can take this quiz from Diabetes Canada to see how often it’s recommended for you to check your blood sugar levels.

This will enable you to quickly check to ensure that your blood sugar levels are within the normal/safe range, as well as make educated decisions about how to proceed if your blood sugar is higher or lower than it should be.

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Blood glucose monitors measure the levels of sugar (glucose) in your blood at the time of testing.

This can tell you whether your blood sugar is too high, too low, or right where it should be.

Using your at-home blood glucose monitor for diabetes management is really easy, as long as you follow the instructions provided on your glucose monitor prescription packaging.

First, you use the lancet to draw blood, then put the blood on a fresh blood glucose test strip. The blood glucose monitor will tell you whether your blood levels are high, low, or within the normal range.

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In addition to seeking online cholesterol support through Felix, there are some lifestyle changes that you can start making in your daily life to help with prevention and reducing high cholesterol levels.

Some changes that you can make which could begin to positively impact your cholesterol levels include:

• Eating a well-balanced, healthy diet
• Avoiding foods that are known to cause high cholesterol levels
• Losing weight (if you’re overweight or obese)
• Quitting smoking
• Reducing alcohol intake and only drinking in moderation
• Getting regular exercise

If you’d like to access Felix’s online high cholesterol supports, you can start today by completing a short online assessment. One of our practitioners will evaluate your current needs, health, lifestyle, and medical history to provide you with a customized high cholesterol treatment and management plan.

With Felix in your corner, you can take back control of your health and quality of life, so that you can get back to living life on your terms - the way it should be.

Yes, you can have high cholesterol with no symptoms. In fact, there are no common symptoms or signs of high cholesterol, which can help you identify that you may have high cholesterol levels. That’s why high cholesterol levels are often called a ‘silent condition’.

The only way to definitively determine whether your cholesterol levels are high is through blood tests, which your practitioner will suggest to help identify and diagnose this condition. This is part of the reason why period blood testing is important to help monitor your ongoing health as you age.

Since there are no common signs or symptoms of high cholesterol, many people don’t bother to seek high cholesterol treatment or management solutions until they’ve already begun experiencing the signs of Coronary Heart Disease, or they experience a heart attack or stroke.

By this point, there may already be irreparable damage done to your heart or arteries. Whereas prevention of high cholesterol through food choices and exercise can reduce the causes of high cholesterol before they occur.

In rare or extreme cases, there are some signs of high cholesterol on your face that you may be able to see. Be sure to talk to your practitioner immediately, if you begin to experience:

• Xanthomas - Fatty, yellow-coloured deposits under your skin or around your eyes, elbows, or knees. This is typically found in people with genetic lipid disorders.‍
• Arcus Senilis - A white or grayish ring that appears around the cornea of your eye. This is often seen in seniors, but it can be a sign of high cholesterol levels in people under the age of 45.

There are a wide variety of different potential causes of high cholesterol, so there are a number of different people who could be at risk of it occurring. Some people may even be genetically predisposed to high cholesterol levels, which may cause it to occur earlier in life.

Some conditions may increase the risks of high cholesterol occurring, as well. You may be at a higher risk of requiring high cholesterol treatment or management solutions if you have:

• Diabetes
• Hypothyroidism
• Chronic liver disease
• Chronic kidney disease
• Familial hypercholesterolemia
• HIV
• Lupus
• Sleep apnea

You may also be at a higher risk of developing high cholesterol levels if you’re overweight or obese (overweight = BMI between 27-30; obese = BMI >30).

In addition to these conditions, there are some medications used in the treatment of other conditions, which may cause high cholesterol as a side effect. These include patients who are treating:

• Acne
• High blood pressure
• HIV
• Irregular heartbeat
• Cancer

People who have recently had an organ transplant may also be taking medications that cause high cholesterol levels, so if any of these conditions are currently being treated for you, be sure your practitioner is also periodically checking your blood cholesterol levels.

High cholesterol levels don’t actually cause weight gain, but there is a strong connection between unmanaged high cholesterol and metabolic health issues, including weight gain; especially when you also have metabolic syndrome.

Conversely, weight gain can lead directly to high cholesterol. This is because when your body is carrying excess weight (particularly visceral fat around your organs), it can lead to:

• Lower HDL levels (good cholesterol)
• Higher LDL levels and triglycerides (bad cholesterol and fats)
• Increased risk of experiencing both heart disease and type 2 diabetes

When high cholesterol is managed, they can lead to plaque build-up in your arteries. Blood moves through your arteries like water moving through a pipe, but when the pipe becomes blocked, the water can no longer flow properly.

The same rules apply to your arteries. Blocked arteries prevent essential things like oxygen, nutrients, and blood itself from being able to reach your heart. Over time, depriving your heart of these important things can lead to it becoming diseased or damaged.

When your arteries become blocked by plaque, it can lead to Coronary Artery Disease (CAD), which is one of the most common forms of heart disease worldwide. Left untreated, this can lead to potentially deadly health events like both heart attacks and strokes.

If you’ve had blood testing completed, your practitioner will likely start by suggesting a series of lifestyle changes. These can help reduce your high cholesterol levels naturally, while also improving your overall health.

This could include a variety of suggestions, such as:

• Losing weight (if you’re overweight or obese)
• Eating a healthy and balanced diet
• Exercising more frequently and/or for longer periods of time
• Reducing stress levels (i.e., through Cognitive Behavioral Therapy, meditation, yoga, etc.)

In addition to these lifestyle suggestions, if your practitioner believes it could be beneficial as part of your high cholesterol management plan, they can provide prescription high cholesterol medications, which can also reduce cholesterol levels in your blood.

There are a variety of medications your practitioner may suggest as your high cholesterol treatment, depending on your individual needs.

Medications can help high cholesterol management by preventing plaque build-up within your arteries, which reduces the risks of negative conditions occurring.

Yes, it definitely can. In fact, uncontrolled high cholesterol can cause major health problems like coronary heart disease, heart attacks, and strokes.

This is because without proper high cholesterol treatment and management, dangerous amounts of ‘plaque’ can build up on the walls of your arteries which can lead to both heart attacks and strokes, which can both be life-threatening.

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The most valuable thing to keep in mind when you’re meal planning and thinking about adjusting your typical foods to reduce high cholesterol is that your diet should be well-balanced and nutritious (i.e., lots of vitamins, minerals, and healthy proteins).

In regards to high cholesterol management, avoiding certain types of food known to cause high cholesterol is a good choice. This could include high cholesterol foods like:

• Fried foods (i.e., french fries, breaded, fried meat, anything cooked in oil)
• Foods made with trans fats
• Heavily processed foods
• Foods containing large amounts of salt
• Fatty foods (i.e., whole milk or high-percentage dairy products, fatty meats, etc.)
• Alcohol
• Sugary foods or drinks

Eating some of these foods in moderation is fine, as long as the rest of your diet is well-balanced and nutritious. However, consistently basing your diet on foods from these categories can increase your risks of experiencing high cholesterol symptoms.

It’s important to recognize that high cholesterol doesn’t actually directly ‘damage’ your metabolism, but there is a connection between high cholesterol and metabolism/metabolic health.

When you have high cholesterol it could indicate that you have a metabolic health imbalance. This is particularly prevalent in patients that have certain types of conditions, such as metabolic syndrome or insulin resistance.

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By the same token, low blood sugar brought on by type 2 diabetes may not show signs either, similarly to high blood sugar issues. Typically, low blood sugar levels can be caused by:

• Working out too much
• Drinking alcohol
• Not eating enough food
• Waiting too long between eating meals
• Taking certain medications

These causes of low blood sugar may then lead to symptoms of type 2 diabetes that are recognizable. These can be used as a sign that your blood sugars are below normal levels, such as feeling:

• Shaky or lightheaded
• Confused
• Unable to concentrate
• Headaches
• Irritable or anxious
• Tired or weak
• Numbness or tingling on your lips or tongue
• Sweating more than usual or for no apparent reason
• Hungrier than normal
• Nervous for no apparent reason
• Nauseous
• Disorientated
• Feint or losing consciousness

In severe cases of low blood sugar, it can even lead to seizures. If you start to experience any of these signs, you should contact your practitioner right away and seek immediate in-person care. If you are experiencing severe symptoms, please seek immediate in-person care. 

They’ll be able to help you find healthy, safe ways to better control your blood sugar levels, as well as improve your type 2 diabetes management plan to reduce blood sugar fluctuations.

Unfortunately, with type 2 diabetes, no signs are often shown until issues become severe. And the type 2 diabetes symptoms you may experience could be mild or infrequently occurring.

It’s important to remember that blood sugar can be improved by making positive lifestyle changes, like your diet and the amount of exercise you get regularly.

When you’re trying to determine if your blood sugar is too high, signs could appear both as mild or severe symptoms, depending on how high your blood sugars are, as well as how your body uniquely reacts to high blood sugar. These could include:

• Increased thirst
• Weak pulse
• Lightheadedness
• Drowsiness
• Weakness or fatigue
• Urinating more often
• Unexplained or unplanned weight loss
• Blurred vision or vision changes
• Hot, dry, or flushed-looking skin
• Restlessness
• Rapid heartbeat
• Loss of appetite
• Stomach pain
• Vomiting

If you start to experience any of these type 2 diabetes symptoms, you should let your practitioner know right away and seek immediate in-person care, so that they can start helping you find appropriate, safe measures to provide better blood sugar management.

Felix can help you with prediabetes treatment support in order to better improve your health. Our team of health practitioners will be happy to help guide you through a variety of lifestyle adjustments that will help you build better daily habits, and in turn, help lead you on the path to better overall health and quality of life.

We can arrange for routine lab testing to be performed, as well. This makes it easy for you to stay on top of monitoring your prediabetes vs diabetes symptoms, and when something isn’t right, it gives you the freedom to take action right away to protect yourself.

Felix is committed to providing Canadians with consistent access to top-quality prediabetes care. With Felix in your corner, you can take back control of your health and well-being, so that you can get back to living life on your terms - the way it should be.

Ahead of discussing the signs of high blood sugar levels in prediabetes, it’s important to remember that blood sugar levels can be affected by many lifestyle elements in your daily life.

Creating a meal plan that includes lots of vitamins, minerals, and healthy proteins, adding more time or frequency to your workout routines, and even reducing your alcohol intake can help prediabetes blood sugar levels and your overall health.

Prediabetes symptoms could appear either mildly, depending on how your body reacts to fluctuations in your blood sugar levels. These warning signs of prediabetes high blood sugar levels include:

• Restlessness
• Increased feelings of thirst
• Needing to urinate more often
• Drowsiness
• Loss of appetite or reduced hunger
• Unexplained weight loss
• Fatigue or weakness
• Blurred vision or vision changes
• Lightheadedness
• Flushed-looking, dry, or hot skin
• Racing heartbeat
• Weak pulse
• Stomach pain or indigestion
• Vomiting

If you start to experience any of these warning signs of prediabetes high blood sugar levels, you should let your practitioner know right away. They can suggest appropriate measures to better manage your blood sugar levels, as well as potentially help reduce your prediabetes symptoms.

The sooner that you take control of your prediabetes blood sugar levels, the better it will be for your ongoing health.

Making positive lifestyle changes is a fantastic way to improve your overall health, which in turn, may assist with underlying causes of your prediabetes.

Although symptoms of prediabetes don’t often present, the sooner you start making these positive changes in your habits, the sooner you help to reduce the likelihood of these occurring at all.

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Felix’s type 2 diabetes care services can help you create a personalized treatment plan, as well as improve your overall health to reduce the severity and frequency of your blood sugar fluctuations.

We can help you build better lifestyle habits, in order to encourage better, more stable sugar levels.

Improving your overall health can help with other underlying issues that could be what causes your type 2 diabetes symptoms (i.e., weight loss, better sleep, etc.).

Our team will happily arrange routine lab testing for you, as well. This makes it easy for you to continuously monitor your condition, and when you notice something is awry, to take action right away.

Unfortunately, there’s no way for Felix to answer generally whether every personal insurance company or benefits package will include coverage for prediabetes treatments, because they’ll all include a variety of unique terms.

We’d suggest that you reach out to your insurance representative directly to ask them whether your current plan offers coverage for prediabetes treatment support, prior to submitting your online assessment. This way, you can provide any applicable information to your assigned practitioner during your consultation.

If you do have coverage to get prediabetes treatments online with Felix, we’re happy to say that we can even bill your insurer directly for you, so that we can save you both the time and trouble.

The same issue arises when discussing provincial health plan coverage, because benefits for prediabetes care and management can vary widely from one province to another. What’s available in one region, may not be available in others.

You should consult your provincial database of covered medications to see what treatments are included in your area, as well as what criteria for eligibility need to be met, in order to apply.

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There’s really no way for Felix to answer this question generally, because your private insurance benefits, as well as the provider that you’re using, will include different types of coverage compared to someone else’s benefits with a different company or package.

This is why your best bet is to reach out to your insurance representative directly. They’ll be able to tell you if you have coverage, as well as how much, so that you can provide that information to your assigned practitioner once approved for diabetes care. If you do have coverage, we’re happy to inform you that we can bill your insurance provider directly.

This will save you the time and trouble of having to manage that yourself. We can also provide free delivery on type 2 diabetes treatment resources, at no additional cost to you.

The same issue arises in regards to providing general insurance information regarding provincial health plans, because what’s available for coverage in one province, may not be offered in others. 

You’ll need to explore your province of residence’s coverage database to determine whether type 2 diabetes care is  covered in your region, as well as what eligibility criteria you’ll need to meet in order to access these supports.

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After you’ve completed your assessment with Felix, and if you’ve yet to receive a diagnosis for type 2 diabetes, your practitioner may suggest additional testing or discussions, so that they can ensure you find the most effective and appropriate type 2 diabetes management plan.

With that in mind, in addition to your online assessment, this will also involve:

• Getting labwork (blood tests) done to check your blood sugar levels
• Discussing your diagnosis with your practitioner, as well as talking about different type 2 diabetes treatment plans, including lifestyle modifications that can assist with helping to control blood sugar stability
• Having periodic follow-ups with your practitioner, so that they can continue to provide you with support and guidance throughout your type 2 diabetes treatment and management process

SIDE NOTE: We should mention here that currently Felix isn’t offering care for type 1 diabetes. At this time, we’re only offering care for type 2 diabetes and prediabetes.

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Felix is committed to providing one-on-one prediabetes care and management plans that are custom-tailored to the unique needs of each person.

Sometimes, your practitioner may need to use additional methods to help identify the causes of your prediabetes symptoms, in order to create the most effective long-term treatment plan. These additional methods could include:

• Talking about your prediabetes symptoms with your practitioner, as well as discussing different lifestyle changes that may be beneficial for your long-term health
• Labwork being done periodically in order to monitor blood sugar levels (i.e., blood testing)
• Scheduling follow-ups with your practitioner, so that they can provide you with ongoing support and guidance throughout your prediabetes management plan

‍SIDE NOTE: At this time, Felix does not offer any care or treatments for type 1 diabetes. We offer care for prediabetes and type 2 diabetes.

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Patients must either reside in Ontario, Manitoba, Saskatchewan, Alberta, or British Columbia and in some cases, be a permanent resident or citizen of Canada. Patients are required to be in Canada while receiving care.

Patients must either reside in Ontario, Manitoba, Saskatchewan, Alberta, or British Columbia and in some cases, be a permanent resident or citizen of Canada. Patients are required to be in Canada while receiving care.

If you’re looking for a safe, effective way to get online prediabetes care and management assistance, then you should take your first step on a journey to better health by completing an assessment with Felix today.

Once you’ve completed your online questionnaire (it only takes a few minutes to do), one of our licensed healthcare practitioners will review your assessment and get back to you, usually within 24 hours of your submission.

They’ll be able to look over your current needs, health, medical history, lab test, and any prediabetes symptoms or warning signs you may be experiencing, in order to create a personalized prediabetes treatment plan for you.

Then, if you choose to get your prediabetes care online through Felix’s pharmacy partners, we can deliver your prediabetes treatment resources right to your doorstep - at no extra cost!

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An  efficient way to access care for type 2 diabetes is to get started today with Felix, by filling out a short online assessment at your convenience.

It only takes a few minutes to fill out your questionnaire. One of our licensed healthcare practitioners will usually get back to your request within 24 hours. From there, they can evaluate your type 2 diabetes symptoms, as well as suggest potential type 2 diabetes care and management options that may work for you.

Best of all, if you’d like us to, our pharmacy partners can get your type 2 diabetes treatment resources delivered (discreetly) to your home - at no extra cost! You’ll only have to pay for the cost of your treatment resources, as well as a small assessment fee. We’ll take care of the rest.

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Yes, there are a few different ways that Felix can help you with online high cholesterol support and management solutions.

Your practitioner will likely suggest a variety of potential lifestyle changes that you can make, in order to help naturally bring down your high cholesterol levels, using food choices and an increased exercise regimen.

In addition to this, if they believe it could be a beneficial part of your high cholesterol treatment and management plan, they can provide prescription high cholesterol medications (i.e., Statins) to help assist you in your journey to better control your cholesterol.

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Yes, Felix provides testing to get a clear answer on whether you have high cholesterol levels or not. 

Or, if you’ve already received a diagnosis and require high cholesterol treatment and management assistance, complete a short online assessment to begin talking to a practitioner today.

They may be able to help you access any prescription high cholesterol treatments you may need, in addition to guidance on lifestyle changes that you can naturally improve your high cholesterol levels.

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Low-density lipoprotein (LDL) is what practitioners are talking about when they refer to ‘bad cholesterol’. This type of cholesterol is the kind that causes plaque build-up in high cholesterol patients, which can lead to major health complications.

On the other hand, high-density lipoprotein (HDL) is the ‘good cholesterol’ that helps your body get rid of excess cholesterol that it doesn’t need. There is supposed to be a balance of both of these types of cholesterol in your body, which we refer to as your total cholesterol.

When total cholesterol in your body is less than 6.2 mmol/L and/or LDL levels are 3.5 mmol/L or above, it’s generally considered high cholesterol. Though, these ranges can vary depending on age, gender, or other health factors.

‍SIDE NOTE: You’ll often hear discussions about triglycerides in relation to high cholesterol management, so it’s important to know that triglycerides are a type of fat in your blood that can increase your risks of both heart attacks and strokes; especially alongside uncontrolled high cholesterol levels.

The first thing that you need to do, if you’re looking to request an online Famotidine prescription in Canada from Felix is to complete your online assessment.

This can be done anytime that makes sense for your schedule, day or night, and it only takes a few minutes to complete. Typically, one of our licensed healthcare practitioners will get back to your request within 24 hours of its submission.

If they believe that an online Famotidine prescription could be a beneficial part of your treatment plan, they’ll be able to provide you with a prescription for it. Felix’s pharmacy partners can even fill and ship your Famotidine medication directly (and discreetly) to your doorstep - at no extra cost to you.

Best of all, we can arrange for future Famotidine refills to be delivered automatically when you need them, so that you never have to worry about running out of your treatments. It’s just another way Felix is helping you take back control of your health and quality of life, so that you can get back to living life on your terms.

This question would be better asked to your insurance representative directly when it comes to private insurance, because every benefits package and insurance provider will offer a different set of features and options.

We’re happy to say that if you do have any coverage to get Famotidine online in Canada, Felix can bill your insurer directly to save you both the time and the trouble of managing the paperwork yourself.

The same issue arises when considering provincial health plan coverage, because what’s available in one province may not be available in others, or the eligibility criteria may be different.

We’d suggest checking your provincial health plan drug formulary to see whether online Famotidine orders are covered in your province, and what eligibility criteria needs to be met in order to apply for these benefits.

Below a certain dose, Famotidine does not require a prescription to access. For example, Pepcid, a Famotidine medication, is available over-the-counter. Above a certain dose, a prescription will be needed to access Famotidine.

Luckily, Felix is making this process as quick, accessible, and seamless as possible for patients across the country through our secure, chat-based online assessment system.

Once you’ve completed your assessment (it only takes a few minutes), one of our licensed healthcare practitioners can determine whether they think using Famotidine medications could be a beneficial part of your treatment plan.

If they do, they can not only provide you with a prescription for Famotidine, but Felix’s pharmacy partners can deliver your Famotidine (and refills) at no cost to you!

If you’ve been wondering where to buy Omeprazole in Canada, it’s time you considered Felix.

In addition to the wide range of different ailments and treatments that we offer our patients, Felix has many reasons to choose us for your online Omeprazole orders in Canada.

Convenience is one of our biggest benefits, since not only can you complete your assessment from the comfort and privacy of your own home, but we’ll have your treatments delivered directly (and discreetly) to you, at no extra charge.

This means no more afternoons sitting around crowded doctor’s offices, or standing in neverending lines at the pharmacy just to pick up your prescribed medications. Plus, we can even arrange for Omeprazole refills to be automatically delivered when you need it.

With versatile, affordable treatment options for all of our patients across Canada, and our ever-growing list of services, Felix can help you take back control of your health and happiness, so that you can get back to living life on your terms - the way it should be!

Yes, it’s safe to order Omeprazole online in Canada when you choose to go through Felix.

Our team of skilled licensed healthcare practitioners are experienced and well-versed in a wide array of conditions and ailments that they can provide guidance and treatment suggestions about.

We’re licensed to provide prescriptions for all of the medications that we offer our patients, and our pharmacy partners are certified to fill and ship essential prescriptions across Canada.

When you choose to go with Felix, you’re not only getting informed guidance and support, you’re also getting the peace of mind that every part of our services is as safe, fast, and accessible as possible.

There’s no way for Felix to answer this question generally, because every private insurance provider and benefits plan will look different from one another.

We’d suggest that you reach out to your insurance representative directly, before submitting your request to get Omeprazole online in Canada from Felix. This way, you can provide your applicable insurance information (if any) to your clinician during the assessment process.

If you do have coverage, Felix is happy to bill your insurer directly for you, so that we can save you the time and trouble of managing that part of the process yourself.

The same type of response applies to provincial health plan coverage, because every province is going to have a different list of medications that they provide coverage for, as well as eligibility criteria that must be met for each. What’s available in one province, may not be in others.

You should check to see what the benefits available and guidelines for eligibility are in your region of the country, prior to submitting your request with Felix. Depending on where you look to buy Omeprazole in Canada, you may be able to find coverage you would have otherwise overlooked.

The first step you must take in order to be able to get an Omeprazole prescription online in Canada with Felix is to complete a short online assessment, at your convenience.

Once you’ve submitted your assessment, one of our practitioners will get back to you, typically within 24 hours. If they believe that an Omeprazole prescription could be right for you, based on your health, needs, and medical history, they can provide you with one.

Then, Felix and our pharmacy partners can fill and ship your Omeprazole medications directly (and discreetly) to your doorstep, at no extra cost to you! We can even arrange for future Omeprazole refills to be delivered automatically, before you run out.

This way, you’ll always have your medications on-hand when you really need them. It’s just another way we’re helping Canadians take back control of their health and quality of life.

Felix is Canada’s premiere telehealth company, having served well over a million Canadians already with treatments they’ve used to take back control of their health.

We provide guidance, support, and treatment options for a wide variety of different conditions, with a focus on creating a personalized plan of treatment that takes your health, personal needs, wants, and medical history into account.

On top of that, with how busy the world is these days, Felix is happy to be able to provide custom-scheduled support for patients that is based around what works best for your schedule, not the physician’s.

These are just a handful of the reasons that you should choose Felix for your online Rabeprazole in Canada. We’re always growing and expanding our service offerings, so we can continue helping Canadians take back control of their health, happiness, and quality of life.

With Felix in your corner, you can get back to living life on your terms - the way it should be.

It’s safe to order Rabeprazole online in Canada when you go with Felix. Our team of licensed healthcare practitioners are skilled and experienced at helping patients manage a wide variety of ailments, so they can help you find a treatment that can be both effective and safe for you to use.

Felix’s pharmacy partners are licensed and registered to provide the same medications and treatments that you’ll find at your local pharmacy.

The only difference with Felix versus going to see your family doctor is that there’s no more waiting around in crowded rooms full of sick people, or standing in long lines at the pharmacy waiting to access your prescribed treatments.

We offer the safety and expertise you need to know you’re protected, while also giving you the freedom and convenience to get the treatments you need, from the comfort and privacy of your own home.

Felix can even arrange for future Rabeprazole refills to be delivered, before you run out. This way, you’ll always have your medications on-hand when you need them.

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We can’t answer this question generally, because every insurance provider and individual benefits package will include a different set of features.

We’d recommend reaching out to your insurance rep, prior to requesting an online Rabeprazole prescription from Felix. This way, you’ll be able to give your clinician any of your applicable insurance information during your assessment.

If you are covered, Felix can even bill your insurer directly to save you the time and trouble! The same applies to future Rabeprazole refills.

In regards to provincial coverage, it’s impossible for us to answer this generally either, because each province will offer coverage for different types of medications. What’s available in one province may not be available in others.

You should look into what medications are available for coverage in your province of residence, as well as what the eligibility criteria is for that medication.

You might be able to! However, before you can access medications like Rabeprazole, you’ll need to get assessed by a licensed healthcare practitioner, who can determine whether Rabeprazole is the right choice for your treatment plan.

Felix is making this process quick, convenient, and accessible for patients across Canada through our secure, chat-based online assessment system. Just complete a short online assessment (whenever it works for you), and one of our practitioners will typically get back to you within 24 hours.

If they believe that an online Rabeprazole prescription in Canada is the right choice for you, they can provide you with one. Plus, Felix’s pharmacy partners can then fill and ship your Rabeprazole to you at no cost!

You’ll only have to pay a small assessment fee, as well as the cost of any prescribed medications. We’ll take care of everything else!

Yes, you can buy Pantoprazole online in Canada, but before you can access these medications, you’ll need to have your health and medical history reviewed by a licensed clinician - like the ones  you can find at Felix!

All you have to do to get started is complete a short online assessment (at your convenience), and one of our practitioners will get back to your request as soon as possible.

Once they’ve evaluated your condition and medical history, they can determine whether Pantoprazole dosages might be a beneficial part of your treatment plan. If so, they can provide you with an online Pantoprazole prescription in Canada.

Best of all, Felix and our pharmacy partners can deliver your Pantoprazole, at no extra cost to you. We can even arrange for future Pantoprazole refills to be automatically filled and shipped to you, so that you don’t have to worry about running out of your essential medications.

It’s just another one of the many ways that Felix is helping Canadians take back control of your health and quality of life, so that you can get back to living life on your terms - the way it should be.

This question isn’t possible for Felix to answer generally, because each private insurance broker or benefits coverage plan will look different from one another.

Your best bet would be to reach out to your insurance representative ahead of making your request with Felix, so that you can provide any applicable insurance coverage information to your clinician during the assessment process.

If you do have any coverage, Felix can even bill your insurer directly for your Pantoprazole (and refills) to save you the time and trouble.

In regards to provincial health plans, what’s available in one province for coverage, may not be available in others. It will largely depend on where you live, and the guidelines set within that specific province.

When coverage is available in a province, it’s also important to remember that it will only be eligible under certain specific criteria for eligibility, so you’ll have to check your local government regulations to see what’s available in your region.

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You might be eligible for an online Pantoprazole prescription in Canada with Felix, but before you’ll be able to access these types of medications, you’ll need to get assessed by a licensed clinician.

With Felix, this process is quick and seamless for patients across Canada through our secure, chat-based online assessment system. Just complete your assessment (it only takes a few minutes), and one of our practitioners will typically get back to your request within 24 hours.

If they believe that a prescription for Pantoprazole is right for you, based on your health, needs, and medical history, they’ll be able to provide you with one.

Plus, Felix’s pharmacy partners can then fill and ship your Pantoprazole, at no extra cost to you. You just need to pay your small assessment fee, as well as the cost of any prescribed medications. We’ll take care of the rest.

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There are plenty of reasons why you may want to choose to order an online Lansoprazole prescription in Canada with Felix.

Our secure, chat-based assessments offer you a private way to communicate with your assigned practitioner, in a judgement-free environment, from the comfort and ease of your own home.

Felix’s pharmacy partners work with us to help ensure we’re offering affordable treatment solutions for people across Canada, whether you’re looking for a Lansoprazole prescription, or another type of treatment.

We provide free delivery on all prescriptions that are purchased through Felix’s pharmacy partners, and we can even arrange for future Lansoprazole refills to be delivered ahead of needing them.

These are just a handful of the many ways that we’re helping people across Canada take back control of your health and quality of life. This way, you can get back to living life on your terms - the way it should be.

It’s absolutely safe to order Lansoprazole online in Canada, when you choose to get your treatments from Felix.

The Felix Team is built on a foundation of expertise, experience, and accreditation. We offer treatments in a wide variety of areas. Our team of healthcare practitioners that offer uniquely valuable insights for patients experiencing those ailments.

Our pharmacy partners are licensed and registered to provide all of the medications, treatments, and testing tools we provide to our patients across Canada, and everything is delivered discreetly to your doorstep using Express Post.

Above all these reasons to trust Felix with your health, we’re constantly expanding our offerings to provide better tools, more services, and more experience, so we can continue evolving the telehealth support we’re providing Canadians.

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This question would be better asked to your personal insurance representative, because every provider and package will look somewhat differently, making it impossible for us to answer this question for everyone.

The good news is that if you do have coverage to get Lansoprazole online in Canada with Felix, we can bill your insurer directly for you and save you the time and trouble.

The same issue could be said for provincial health plans, because what’s available for coverage (under certain eligibility) in one province, may not be available in others.

You should check out your local government directory of medications that are covered, so that you can determine if you may have eligibility to get some covered. This way, your assigned clinician can help provide you with more information about how to apply for this coverage using your prescriptions with Felix.

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The first step towards being able to request an online prescription for Lansoprazole in Canada with Felix is to complete your online assessment.

Our secure, chat-based online assessment system is easy-to-use, and it only takes a few minutes to get started. One of our licensed healthcare practitioners will typically get back to you within 24 hours of its submission.

If they believe that Lansoprazole medications could be a beneficial part of your treatment plan, they can provide you with a prescription for it. Plus, Felix’s pharmacy partners can deliver your Lansoprazole to you at no cost! All you need to pay for is the cost of your prescribed medications, as well as a small assessment fee.

We can even arrange for future Lansoprazole refills to be delivered, before you run out! This way, you’ll always have your Lansoprazole on-hand when you need it.

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If you’ve tried implementing lifestyle changes but haven’t found that it’s helped with your symptoms, it might be time to consider talking to a practitioner about whether there are online acid reflux treatments or medications that may be a more effective solution.

Felix is making this process quick and seamless for Canadians through our secure, chat-based online assessment process. It only takes a few minutes to complete, and one of our practitioners will typically respond to you within 24 hours.

With Felix in your corner, you can access the guidance and support you need to understand what lifestyle changes you could be overlooking, as well as online acid reflux treatments that could help you to take back control of your health and quality of life.

This way, you can get back to living life on your terms - the way it should be.

Yes, for most people, lifestyle changes can make a substantial difference in the severity and frequency of their flare-ups, as well as decrease their need for online acid reflux treatments or medications.

There are a few different ways that you can control your acid reflux levels naturally, which can reduce your risks of needing relief from acid reflux symptoms, antacid medications, or to request acid reflux treatments online from Felix.

Some lifestyle changes you could consider trying include:

• Making an effort to sleep on your left side
• Raising your bed up by 6-8 inches at the head only
• Quitting tobacco products
• Losing weight, if you’re considered overweight or obese
• Avoiding trigger foods
• Wearing comfortable, loose clothing that doesn’t restrict your abdomen

In the event that these lifestyle changes or over-the-counter treatments for acid reflux don’t make enough of a difference to control your symptoms, it could be time to consider talking to a practitioner.

They’ll be able to help determine the most effective course of action for your individual needs, as well as whether online acid reflux treatments may be a more effective method for controlling your symptoms.

Yes, you may be able to buy online acid reflux treatments or medications from Felix, but before you can access any kind of prescription treatments, you’ll need to get your situation evaluated by one of our licensed healthcare practitioners.

They’ll be able to help you determine the most effective and safe treatment plan for managing your acid reflux symptoms, as well as provide any necessary meds for stomach acid control that you may require.

SIDE NOTE: When considering acid reflux or heartburn remedies, it’s important to remember that the goal will be to get your stomach acid under control, in the shortest reasonable period of time (usually 4-8 weeks), without the need for long-term acid reflux treatments.

In some cases, people with a chronic diagnosis may need long-term treatments for Gastroesophageal Reflux Disease (GERD), these treatments will be evaluated periodically by your practitioner to ensure that your symptoms are managed, and your dosages are monitored.

For mild heartburn remedies, lifestyle changes are recommended as a first step. There are a number of great natural remedies for acid reflux, which medicine isn’t required for. These lifestyle adjustments could include things like:

• Quitting smoking
• Sleeping on your left side, which puts the entrance to your stomach from your esophagus at the top, making it harder for acid or food to get into your esophagus
• Avoiding foods that you know trigger symptoms
• Raising the head of your bed (JUST the head) 6-8 inches to lift your esophagus above your stomach and reduce the opportunity for anything to re-enter the esophagus from your stomach
• Losing weight to reduce abdominal pressure on your lower esophageal sphincter (LES)
• Avoiding late meals, so your body can fully digest food before you lay down to sleep

When these lifestyle changes aren’t enough to control your acid reflux, treatments like over-the-counter antacids or histamine receptor antagonists may be suggested as a first step; especially if you’re still only experiencing mild symptoms.

In some cases, when symptoms are more long-term or severe, your practitioner may suggest Proton Pump Inhibitors (PPIs) as an acid reflux treatment.

They will also likely encourage you to re-evaluate any lifestyle changes that you could still make, which could potentially reduce the severity of your need for meds for stomach acid control.

While there are many natural and pharmaceutical acid reflux treatments you can try, many patients wonder whether acid reflux can go away on its own, without using acid reflux treatments.

The answer is that yes, it may go away on its own; especially if you choose to make positive lifestyle changes (i.e., improving your diet, wearing loose clothing, avoiding late meals, etc.) that can help you avoid triggering acid reflux flare-ups.

‍SIDE NOTE: It’s important to note that 10-20% of the Western world is believed to have some form of acid reflux, so this is a very common condition. Many people rely on over-the-counter antacids for acid reflux, but if this becomes a daily habit, it might be time to consider alternative acid reflux treatments.

Although not everyone will experience acid reflux symptoms, some may be mild, and they may be manageable with over-the-counter acid reflux remedies, you shouldn’t let it dissuade you from seeking proper medical attention when needed.

Talking to a practitioner could offer better, more long-lasting solutions to provide you with relief from your acid reflux or GERD symptoms, without the need to take antacids daily.

Felix works hard to ensure that all the health information that we assist our patients with is always kept confidential and private.

However, it’s important to know that in some provinces, it’s a legal requirement to report any positive sexually transmitted infection (STI) results. This allows them to monitor potential outbreaks within specific regions.

When these reports are filed, they’re kept strictly confidential, so this information is only shared with the public health team. Rarely, they may reach out to you, so that they can ensure your partner(s) have been informed about your infection, for their protection.

In some cases, a public health authority or external healthcare provider may be responsible for notifying past partners who may be exposed. As a result, the partner may be able to infer who the positive individual is based on their recent sexual history. To understand our full information practices, please refer to our privacy policy.

It doesn’t take very long from the time that you receive your chlamydia test results. From the time that you submit your test to the lab, the chlamydia test results time frame is approximately 5-10 days.

Once your results have been assessed, if you receive an online chlamydia diagnosis, it will be shared with your healthcare team, so that they can guide you through next steps, as well as ensure that your partner(s) are protected from potential infection.

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Anyone over the age of 18 is eligible to complete an online assessment with Felix, as long as they’re a resident of Canada and live within one of our serviceable provinces.

Felix can also assist with STI testing for patients across the country, who believe that they could be at risk for exposure to this infection or may already be infected.

‍SIDE NOTE: At this time, Felix isn’t providing services to patients under the age of 18. If you believe that you could be at risk of an STI, or may already be infected, be sure to contact your doctor about having a chlamydia urine test performed to determine your status.

When you choose to have Felix help you with your online chlamydia diagnosis process, there are a couple of steps that you’ll need to go through, in order to determine whether or not you have a chlamydia infection.

The first step is to complete a short online assessment with Felix, one of our practitioners will be able to determine if a chlamydia test makes sense, based on your symptoms and concerns.

They can then provide a lab requisition for this type of chlamydia testing.Once you have completed the test, it takes approximately 5-10 days for your healthcare team to receive the results, at which point, they can help you create a plan of action.

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Yes, as with many treatable STIs, chlamydia symptoms can reappear again in the future, if you’re exposed to another infection.

It’s important to remember that many people with chlamydia don’t experience any symptoms, which can make it difficult to identify and easy to unintentionally spread. This is why it’s important to get tested every 3-6 months to ensure you and your partners are protected. 

This is especially important if you:

• Show any symptoms
• Have more than one sexual partner
• Have anonymous sexual partners
• Have a new sexual partner that hasn’t been recently tested
• Have had Chlamydia infections before
• Are under the age of 25
• Are pregnant

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The most effective ways to prevent the transmission of chlamydia infections is to always use some type of barrier method of contraception (i.e., condoms, dental dams, etc.), anytime that you perform sexual activities. This includes oral, vaginal, and anal sex.

If your partner is showing any of the symptoms of a chlamydia infection, it’s important to refrain from sexual activities until your partner has seen a practitioner and had chlamydia testing to determine if they’re positive for the infection or not.

Felix can assist you with getting an online chalmydia testing. You’ll just have to pay for the cost of the initial testing fee.

No, if you’ve received a chlamydia diagnosis, it typically won’t go away on its own. In fact, left untreated, a chlamydia infection can lead to serious long-term health complications.

It’s very important to identify chlamydia as soon as possible if you become infected, otherwise you could put yourself at risk for negative side effects, as well as potentially infect other sexual partners, if you’re unaware that you’re currently carrying the infection.

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Yes, Felix can help you with Chlamydia testing online in Canada, through our secure-chat based assessment system; as long as you’re over the age of 18 and reside in one of the provinces where Felix’s services are available.

To get started requesting a Chlamydia test, complete a short online assessment at your leisure, and one of our practitioners will usually get back to your request within 24 hours.

For those that have been wondering, “how to get tested for chlamydia”, like most STIs, an online chlamydia diagnosis is determined through lab testing.

If you believe that you may have chlamydia, your practitioner may suggest a chlamydia urine test, which you can use to check if you have this infection.

You’ll have to take the test at a lab, who will then send the results of your chlamydia urine test to your healthcare team, so that they can determine the best course of action for you.

A practitioner from Felix can help you with chlamydia testing online, as well as provide guidance and support for you.

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Felix always does everything we can to ensure that all of your medical information remains secure and confidential.

It is important to note, however, that cases of sexually transmitted infections (STIs), may be reported by law to the local public health authority in some provinces. This is only in the event of a positive test result.

These reports are kept strictly confidential, and they’re only shared with public health teams in an effort to prevent and monitor potential STI outbreaks.

In rare cases, the public health team may contact you directly if you receive a positive gonorrhea diagnosis, in order to ensure that you’ve informed your partner(s) about their risks of infection. To understand our full information practices, please refer to our privacy policy.

Anyone over the age of 18 is eligible to request an assessment through Felix’s secure, chat-based online platform. If your assigned practitioner believes that you can benefit from gonorrhea testing, they can provide you with access to it.

Once you’ve completed your urine self test for gonorrhea and sent it to a lab, they will then process your results and provide them to your healthcare practitioner. If you test positive for gonorrhea, your practitioner will be able to offer support and guidance on your next steps.

SIDE NOTE: Felix is currently not offering online assessments for anyone that’s under the age of 18. Due to this, if you’re beginning to experience any of the symptoms of gonorrhea and require gonorrhea testing, you should contact your practitioner for more information on the process.

Yes, you can get Gonorrhea again after it has completely cleared up.

Unfortunately for many people that have Gonorrhea, the symptoms are extremely mild or don’t present at all, meaning that they never realize that they have the STI, unless they get tested.

Getting a Gonorrhea test done periodically is a great way to give you and your partner(s) peace of mind. One of the best methods for how to test for Gonorrhea regularly is to contact Felix for a Gonorrhea test, which you can request at your convenience.

Not only can your assigned practitioner provide you with Gonorrhea testing, but they can offer you support and guidance throughout your Gonorrhea diagnosis process.

So, if you do start to experience any of the symptoms related to Gonorrhea, be sure to contact your healthcare practitioner right away.

No, gonorrhea won’t go away on its own. In fact, left alone, this STI can cause serious complications in several areas of your body, including:

• Swollen, painful joints
• Liver inflammation
• Heart valve damage
• Brain damage

Gonorrhea often has very mild symptoms or no symptoms at all, making it hard to identify gonorrhea.

This is why periodic gonorrhea testing is important, particularly for people that are sexually active. Felix can provide you with requisitions for gonorrhea tests, which you can complete at your nearest lab.

The first thing you should do is talk with your healthcare practitioner at Felix, who can provide some guidance and support as you determine the best course of action.

At this time, Felix is only offering gonorrhea testing, as well as direction and guidance for patients if they receive a positive gonorrhea diagnosis.

Our team of healthcare practitioners are always glad to answer any questions you may have, as well as provide you with directions on what your next steps should be - you can rest assured that Felix is here to support you throughout the entire process.

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You won’t have to, because Felix can help you interpret the results as part of your assessment.

Your practitioner will  be able to review the results of your gonorrhea test, as well as provide an online gonorrhea diagnosis for you. This way, you can begin exploring next steps with your healthcare practitioner if needed.

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Yes, Felix may be able to help you with accessing requisitions for gonorrhea testing online in Canada, through our secure, chat-based assessment system!

To begin, complete a short online assessment (at your convenience), and one of our clinicians will typically get back to your request within 24 hours of its submission. If they believe that you can benefit from gonorrhea tests, they can provide you with access to them.

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There are different types of gonorrhea testing that may be requested from you. The gonorrhea test from Felix is a urine test. This test for gonorrhea is rapid to complete, and will be done at a lab. Getting the results from the lab back will take approximately 5-10 business days.

It’s important to remember that all positive cases of sexually transmitted infections (STIs), will be automatically reported to the local public health authority in some provinces. This is a legal requirement that medical facilities and service providers must abide by in those areas.

When this occurs, these reports are strictly kept confidential. The purpose is to ensure that regions can monitor potential STI outbreaks in areas.

Rarely, the local public health team may contact you privately, in order to ensure that your sexual partners have been informed about potential infection. This is a standard practice to help protect everyone’s health, when it occurs it’s not meant to feel accusatory or judgemental. To understand our full information practices, please refer to our privacy policy. 

Getting a Bacterial Vaginosis test from Felix is a quick, convenient, and accessible process for patients across Canada. Complete a short assessment, and if your practitioner believes BV 

Once you’ve received your online BV test, you can complete it at a lab, depending on your schedule.

It will take approximately 5-10 business days for the lab to process your results and get back to your healthcare team with the results. You can click here for more information relating to what you need to know before your lab test.

Anyone over the age of 18 that requires an online assessment or STI testing can make a request through Felix’s secure, chat-based online assessment system.

You must also be a resident of Canada and live within one of the provinces that Felix services. 

‍SIDE NOTE: Felix does not currently offer our services for patients under the age of 18. If you’re experiencing symptoms of an STI and believe you require testing, be sure to contact your healthcare practitioner, as they may be able to provide you with support.

Getting BV tests online in Canada through Felix is a quick and seamless process. To get started ordering your online vaginal infection tests, complete a short online assessment (it only takes a few minutes to complete), one of our healthcare professionals will typically respond to your request within 24 hours.

Felix’s pharmacy partners can then ship your BV rapid test directly to your doorstep, for no additional charge. This process takes approximately 5-6 business days from the time you request kits for how to test for bacterial vaginosis.

Once you receive your lab requisition and have the lab work completed, it takes approximately 5-10 business days to receive your results.