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Janumet
Janumet
Sitagliptin and Metformin Hydrochloride Tablets

Get Janumet Medication Prescribed Online

With Felix, you can get Janumet prescribed by a licensed healthcare practitioner and delivered to your door for free.

At a glance
Sitagliptin and Metformin Hydrochloride Tablets
50 mg/500 mg, 50 mg/850 mg, and 50 mg/1000 mg
Why Felix
Prescribed by a Canadian healthcare professional
Build a treatment plan that fits your lifestyle
Support and resources along your journey
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WARNING: This product contains nicotine. Nicotine is highly addictive. This product is intended for smoking cessation only. Do not use if you are under 18 years of age.
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What is
Janumet
?

Janumet is a medication that’s used to treat patients who are living with type 2 diabetes, along with a healthy diet and a regular exercise regimen, to help control daily blood sugar levels; specifically, to reduce the chance of blood sugar spikes after meals.

There are two active ingredients in Janumet prescriptions:

  • Metformin
  • Sitagliptin

Dosages of Janumet may be prescribed alone, or in combination with other diabetes medications (i.e., pioglitazone, a sulfonylurea, etc.).

SIDE NOTE: The generic name for Janumet is simply Sitagliptin and Metformin hydrochloride. Janumet is the brand name for this medication.

If you’d like to learn more about Janumet and what it is used for, you can click here for more information.

How does
Janumet
work?

If you’ve been wondering, “how does Janumet work?” Janumet works by helping to control blood sugar levels, alongside a healthy diet and exercise.

There are two specific ways that Janumet dosages work, and that involves each of its two main ingredients: Sitagliptin and Metformin.

Sitagliptin’s MOA (Mechanism of Action) involves decreasing sugars that are produced by your body, particularly after you eat a meal.

It does this by lowering the amount of insulin that’s produced by your body, both when sugar levels are high and to assist with keeping blood sugars stable between meals.

Metformin specifically functions by reducing the amount of sugars that are produced by your liver, thereby helping to maintain stable blood sugar levels.

Together, these two medications (Sitagliptin doses with Metformin), can assist you with achieving better blood sugar control.

What is
Janumet
used to treat?

For those curious about what Janumet is used for, its primary indicated use is as a treatment for patients with type 2 diabetes, who cannot control their blood sugar levels with exercise and diet alone.

Not only is Janumet used for diabetes to help maintain stable, safe blood sugar levels day-to-day, but particularly, a prescription for Janumet will help maintain more stable blood sugar levels after eating meals.

Depending on the recommendations from your practitioner, Sitagliptin doses with Metformin (Janumet) may be used alone, or in combination with certain other diabetes medications.

SIDE NOTE: The best time to take Janumet is right before a meal. As it’s recommended to take Janumet tablets 2x each day, the potential best times to take Janumet, in order to space them out for the best effect, is right before breakfast and dinner.

How do you take
Janumet
?

How long does
Janumet
last after you take it?

What are the common side effects of
Janumet
?

The most common side effects of Janumet prescriptions include:

  • Runny or stuffy nose
  • Sore throat
  • Diarrhea
  • Nausea
  • Upset stomach
  • Abdominal bloating
  • Gas
  • Loss of appetite

When used in combination with other diabetes medications, Janumet may also cause side effects (particularly of low blood sugar) including:

  • Headache
  • Drowsiness
  • Weakness
  • Dizziness
  • Confusion
  • Irritability
  • Hunger
  • Fast heartbeat
  • Sweating
  • Feeling jittery

Tell your practitioner right away if you start to experience any severe forms of the side effects of Janumet, as they may be able to suggest an alternative to your Janumet, without interactions.

Rarely, Janumet dosages may cause a serious side effect called lactic acidosis, which is a build-up of lactic acid in your blood. This can be very serious, so be sure to let them know if you start to notice any symptoms or side effects of Janumet that you find troubling.

Who shouldn't take
Janumet
?

There are a number of people who shouldn’t use Janumet, as interactions may occur. These include:

  • Patients under the age of 18
  • Patients with type 1 diabetes
  • Patients with a history of metabolic acidosis (i.e., DKA, lacticacidosis, etc.)
  • Patients with liver or kidney problems
  • Patients allergic to any of the ingredients in Janumet medications
  • Patients who are stressed, have severe infections, have recently or are experiencing trauma, prior to surgery or during its recovery phase
  • Patients who drink a lot of alcohol (i.e., regularly 3 or more alcoholic drinks in a  day)
  • Patients with cardiovascular collapse (abrupt blood circulation failure), or cardiovascular insufficiency
  • Patients with severe dehydration
  • Patients who are about to receive a dye or contrast injection before an x-ray

In addition to these concerns, there are some people who should be extra cautious while taking dosages of Janumet, these include patients who:

  • Have or have had pancreatitis, or you’re at high risk for it to occur
  • Have a high risk of low blood sugar, or you’re currently taking insulin (your practitioner may suggest blood work before offering Janumet prescriptions)
  • Have had an allergic reaction to any of the active ingredients in Janumet
  • Have liver problems
  • Have or have had kidney problems
  • Drink alcohol frequently or ‘binge’ drink
  • Have heart problems (including congestive heart failure)
  • Are older than 80 (your practitioner may suggest having your kidneys checked, before offering a Janumet prescription)

What Should I Avoid While Taking Janumet?

You may want to avoid taking Janumet for diabetes if you’re at high risk for lactic acidosis. This could include if you:

  • Have kidney problems
  • Have congestive heart failure (requiring medication)
  • Drink a lot of alcohol (i.e., regularly 3 or more drinks in a day)
  • Have certain x-rays that require injected dyes or contrasts
  • Have surgery upcoming soon or recently had surgery
  • Are over 80 and haven’t had your kidney function tested
  • Have or have recently had a heart attack, stroke, or severe infection’
  • Get dehydrated often (i.e., suffer from severe sweating, vomiting, or diarrhea)

If any of these apply to you, you should talk to your practitioner ahead of requesting a prescription for Janumet, as interactions or side effects may occur. Your practitioner may be able to suggest alternatives to Janumet without interactions, or adjust your Janumet dosage to reduce these issues.

You should avoid taking Janumet medications at all if you:

  • Feel very weak or tired
  • Have a slow or irregular heartbeat
  • Feel dizzy or lightheaded
  • Feel cold (particularly in the arms and legs)
  • Have trouble breathing
  • Have unusual muscle pains
  • Have stomach pain, vomiting, or diarrhea

You should also avoid taking Janumet if your medical condition changes, until you talk to your practitioner to ensure it's still a safe treatment option.

There are a number of different medications that could cause negative interactions with Janumet, so before you request an online prescription for Janumet from Felix, be sure to let your practitioner know any/all medications you’re currently taking, or planning to be taking during the course of your treatment.

This way, if your practitioner needs to suggest an alternative to Janumet without interactions, they can do so during your assessment.

Is It Safe to Take Janumet During Pregnancy?

No, there’s no studies that have been done to effectively show that Janumet is safe to use during pregnancy. Therefore, it’s not recommended to use Janumet when pregnant, or planning to become pregnant.

Additionally, people that are breastfeeding should avoid taking Janumet as it may interact with nursing children. At this time, it’s unknown whether Janumet medications pass through breast milk and could potentially harm nursing children.

Further reading

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Health Canada regulations require us to confirm your patient status to access further information on Janumet.
The drug identification number (DIN) is easy to find. It’ll be printed on your Janumet packaging and the receipt from your pharmacist.

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How Felix works

Step 1

Tell us about your health

Answer a few simple questions about your health.

Step 2

Receive a treatment plan

Your healthcare practitioner will build a personalized plan just for you.

Step 3

Get your treatment

We’ll deliver your treatment directly to your home for free in discreet packaging.

Step 4

Ongoing care and support

We’ll deliver your treatment directly to your home for free in discreet packaging.

Step 1

Tell us about your health

Answer a few simple questions about your health.

Step 2

Receive a treatment plan

Your healthcare practitioner will build a personalized plan just for you.

Step 3

Get your treatment

We’ll deliver your treatment directly to your home for free in discreet packaging.

Trusted by over 1 million Canadians

Very easy and professional experience. Quick response from the doctor and easy ordering, billing and shipped and delivered on time. Hassle free.
Warren
Customer
Great service and products. Everything always arrived in a timely manner.
Tim
Customer
Simple, respectful, professional with good follow up and guidance, and fast service and delivery.
Scott
Customer
Best place to get birth control. No more annoying doctor visits
Savannah
Customer
Within an hour . . . a doctor contacted me to make sure that particular medication was what I wanted. Doctor was friendly and knowledgeable. Within minutes . . . being confirmed my order was put through and I received my medication after 2 days.
Samantha
Great service! I really appreciate being able to put my auto-refill on pause.
Rowan
Easy and simple.
Pete
Customer
The best service!!! So happy I never have to try and get myself to the pharmacy anymore. This is the future!!!
Paige
The whole process of signing up with Felix, the online visit, and getting my prescription in the mail was very easy and very convenient.
Paul
Customer
Super convenient, and amazing customer service! The team always responds +++ fast and answers every question and concern. Very pleased with Felix!
Nicole
Customer
Discreet, quick, very professional, and feels totally safe. This is such a convenient service and I'm a huge fan already.
Nicky
Customer
Sign up was a breeze, and items shipped faster than expected. A positive, painless experience from start to finish!
Jon
Customer
Felix gets you into contact with doctors discreetly online to address personal matters that you'd rather not go to a doctor in person to see, you get the prescription best suited to your needs, and they'll deliver it to your local pharmacy or even your house!
Matt
Customer
Very quick and easy to do. Can ask the doctor any questions about the medication.
Maren
Customer
The process was a whole lot easier and faster than I imagined. And the doctor was absolutely helpful and answered relatively fast. I highly recommend Felix.
Kristian
Customer
Super convenient and affordable! Much easier than having to book a doctors appointment and wait to get a prescription filled.
Jillian
Customer

Other medications

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Frequently asked questions

Felix 101

What is Felix?

Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.

Does Felix replace my doctor?

No. Felix provides a faster, hassle-free way for you to get a treatment plan for certain conditions, but our service does not replace your primary care provider. For matters that extend beyond obtaining a lifestyle treatment safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about your current treatments or treatment plans.

Can I be accurately assessed remotely?

Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialists to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.

It's an emergency. What do I do?

Call 911 or proceed to your nearest emergency room immediately. Felix is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.

Who can use Felix?

Anyone who is 18 years or older older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship treatments outside of these provinces at this time.

Online Visits

How does the visit work?

After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners. 

During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.  

In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you. 

If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.

You’ll be able to message your healthcare practitioner if you have questions or want to make changes to your treatment at any time.

Do I need to complete my online visit at a scheduled time?

No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

Does the online visit require a phone or video appointment?

Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account.  

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

How quickly will a healthcare practitioner review my online visit?

You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please email hello@felixforyou.ca and we’ll look into it.

Can I just get the treatment and skip the online visit?

No. A visit with a licensed healthcare practitioner is required for all treatments currently provided through Felix’s service.

Shipping

How long will it take to get my treatment?

Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.

Treatment plans will be processed within 2-3 business days of your approval date if there is nothing blocking fulfillment.

All packages are shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.

Will my shipment be affected by the Canada Post strike?

Because we work with multiple delivery partners, your shipments won’t be affected by the Canada Post Strike. We are working to ensure that your medication will be processed and shipped according to schedule. Learn more about how to navigate the service disruption here.

Is your packaging discreet?

Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your treatment shipped wherever makes sense for you as long as there is someone there to sign for it.

Do I have to be home to receive my package?

A signature upon delivery may be required.

How much does it cost to ship my treatment?

There is currently no cost to have your treatment shipped to you from our Felix Pharmacy network.

Privacy and Security

Is my information private and secure?

Yes, your security is paramount to Felix’s mission. Personal health information provided during your medical assessment is strictly and legally confidential between you and the Felix healthcare practitioner.

Beyond that, all your account information (including the medical assessment, credit card, and shipping information, etc.) is also stored safely and securely. Felix is compliant with all federal and provincial health privacy legislation. It is our duty to protect your data with comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.

Read more on our Privacy Policy.

Is this legal?

Yes! In Canada, only a licensed healthcare practitioner can write a prescription, and only a registered pharmacist can fill that prescription. We are supported by leaders in the Canadian pharmacology and specialized medical fields. Felix adheres strictly to all the regulations set forth by all applicable Colleges of Pharmacists and Colleges of Physicians and Surgeons in which we operate.

Is this safe?

Absolutely. All prescriptions obtained via Felix are provided by licensed Canadian healthcare practitioners—the same as you would get at a hospital, doctor’s office, or clinic. These practitioners do not provide prescriptions unless they deem it medically safe and appropriate to write them based on your medical profile and assessment answers. Our assessments have been crafted by the practitioners on our medical team. Finally, all Felix Pharmacies are provincially accredited just like any retail pharmacy.

How is my privacy protected?

Your privacy is our top priority. All your data is 256 bit SSL/TLS encrypted, and we take significant steps to keep your data secure. You can read our Privacy Policy for more information. 

Pricing and Payment

How much is the online visit?

Felix charges a fee for the online visit. In most cases the fee is $40 but varies by treatment category. The visit fee includes a prescription valid for up to a year (depending on the condition) and on-going support from the healthcare practitioner or pharmacist.

How much will my treatment cost?

It depends. Treatment costs vary but will be in line with what you would pay at a pharmacy in person. You will see the estimated cost of your treatment before insurance, during the online visit but will only be charged once approved. Once approved, your treatment and payment will be processed within one to two days.

Keep in mind that you won’t necessarily need to pay the full price yourself. If you have insurance, Felix’s partner pharmacies will bill your insurer directly. You may also be eligible for financial support in your province.

What payment methods do you accept?

We accept all major credit cards for any aspect of your treatment not covered by insurance or other financial support

Insurance

Am I covered by my insurance?

Treatment coverage varies greatly between different insurance plans.

The good news is that if you are covered, Felix can bill your insurer directly, and then process your treatment plan at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before processing your treatment plan.

Insurance coverage for treatment plans through Felix doesn't include the cost of your visit.

Is the online visit covered by my insurance or provincial health plans?

A Felix online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.

Is the medication covered by my insurance or provincial health plans?

Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.

For more details on provincial health plan coverage see below:

Alberta: Learn more about AHCIP here. Search for covered drugs here.

British Columbia: Learn more about MSP here. Search for covered drugs here.

Manitoba: Learn more about MHSIP here. Search for covered drugs here.

Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.

Nova Scotia: Learn more about MSI here. Search for covered drugs here.

Ontario: Learn more about OHIP+ here. Search for covered drugs here.

Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.

Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.

Is birth control covered by OHIP in Ontario?

OHIP+ covers some birth control for eligible residents of Ontario who are under 25 years old and do not have private insurance. You can check if your birth control medication is covered here. Make sure to upload your Ontario health card during your online visit so our pharmacy partners can apply your coverage directly.

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