Banish your breakouts
Get your acne diagnosis and prescription treatment online.

Evidence-based solutions
Access a range of prescription treatments clinically proven to address acne and prevent future breakouts.

“This is the best and easiest service I have ever used! It's so convenient.”
Kate, a Felix patient
A full skincare system
Get a custom treatment plan complete with doctor-recommended products for healthier-looking skin.

“It takes months to see a dermatologist, so it's incredible to get a prescription so fast.”
Faith, a Felix patient
Convenient and discreet
Skip the trip to the pharmacy and get your treatment delivered to your door in discreet packaging.


Clearer skin starts now
Acne doesn’t just affect your skin — it can impact your self-esteem, confidence, and even your mental health. If breakouts are keeping you from living the life you want, we’re here to help. Our licensed healthcare practitioners can provide personalized acne treatment plans designed to target the underlying cause of your acne and address your skin’s unique needs.
Personalized treatment
How Felix works
Tell us about your health
Answer a few simple questions about your health.

Receive your acne treatment plan
Your healthcare practitioner will build a personalized plan just for you.

Get your treatment
We’ll deliver your medication directly to your home for free in discreet packaging.

Ongoing care and support
Connect with your healthcare practitioner any time you need them.

What exactly is acne?
Though typically associated with puberty and adolescence, acne often persists into adulthood and most commonly appears on the face, chest, shoulders, and back. Acne can vary widely in severity, ranging from occasional small pimples to widespread, painful breakouts that may lead to scarring.
What causes acne?
Common causes of acne:
- Hormone fluctuations
- Contact irritation
- Cosmetic products
- Genetics/family history
- Certain medications
- Stress
- Humidity/excessive sweating
- Underlying medical conditions
Treatment options for acne
Non-medical treatment options can include following a proper skincare regimen, living a healthy lifestyle, and avoiding triggers (touching your face etc). Medical treatment options can include topical medications, oral medications, or specialized medical services such as light therapy or chemical peels. Your healthcare practitioner will be able to advise you on what treatment options are best suited for your skin and lifestyle.
Love the skin you’re in
Trusted by over 1,000,000 Canadians
Exceptional care delivered by practitioners
Access our network of experienced healthcare practitioners across Canada.
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Dr. Kelly Anderson, MD
Medical Director

