Glow like you mean it.

Topical acne treatments. Prescribed online, delivered to your door.
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Feel good about your skin.

If your expensive, over-the-counter skin creams aren’t doing it for you, you should consider a topical prescription.

Though it can normally take weeks, even months, to see a dermatologist, we can connect you to a doctor to review your symptoms and prescribe a treatment within 24 hours—faster than you can say “folliculitis.”

Learn more about tretinoin and the important safety information. Learn more
What’s acne?

It occurs when hair follicles are clogged with dead skin cells and oil from the skin. It is characterized by blackheads, whiteheads, pimples, oily skin, and possible scarring.

Feel better in your own skin

Acne can lead to anxiety, reduced self-esteem, and in some cases, depression.


We offer Tretinoin cream, a vitamin A derivative that reduces the development of acne and also prevents many of the common aesthetic signs of aging.

More options coming soon

We are currently looking into other treatment options that we can safely prescribe for acne, so stay tuned!

How all of this works.

No more clinic waitrooms. Or pharmacy pickups. Or awkward conversations.

Complete Your Online Visit

We’ll ask you some questions about your medical history, and your symptoms.

Get Your Prescription

We carry most generic and brand name medication. If you’re not sure, our medical team can recommend one for you.

Free & Fast Delivery

We’ll ship your medication to your door, in a discreet package, for free.

Already have a prescription? Transfer it to Felix for free. Transfer now

Transparent pricing.

At Felix, it’s our goal to make pricing as transparent and easy as the care we provide. Here’s how it works.

Got questions?
We have answers.

What is Tretinoin and how does it work?

Tretinoin, also known as all-trans retinoic acid (ATRA), is a medicated form of vitamin A, or retinoid, used to treat acne. It is also used off-label to reduce the appearance of aging and fine wrinkles, stretch marks, and rough skin.

Not to be confused with isotretinoin, tretinoin is applied to the skin as a topical cream, ointment, or gel, and works by affecting the development of skin cells to decrease the number and severity of acne pimples and promote quick healing of pimples that do develop. Although the way tretinoin works isn’t fully understood, retinoids such as tretinoin are important regulators of cell reproduction, proliferation, and differentiation. Topical tretinoin is one of the most effective and widely used acne treatments on the market today but should not be used by women who are pregnant.

What about side effects?

Tretinoin is a generally safe and effective medication. However, some users experience side effects.

The most common side effect of Tretinoin is a warm, stinging sensation on the skin directly after the medication is applied. This is often accompanied by dry and itchy skin, redness, mild peeling/scaling, and sun sensitivity. 

Tretinoin can also potentially make your acne get worse before it gets better. In most cases, this side effect is temporary and goes away after two to four weeks of use.

Many of these minor side effects resolve on their own, while others are easily fixed by using a moisturizer or other skin care products to counter the dryness produced by tretinoin. Consult our safety information sheet to learn more.

Can I be accurately assessed remotely?

Absolutely., The acne assessment you will complete via Felix requires you to upload photos of your skin for the doctor or nurse practitioner to review. These photos, along with the other medical information you provide, will be sufficient for the doctor or nurse practitioner to determine whether or not you are eligible for a prescription as well as craft an appropriate treatment plan. Though unlikely, the doctor or nurse practitioner may follow up with some questions via secure chat (we’ll ping you via email if there are any messages in your inbox).

How much does the prescription skin cream cost?

Skin medication filled via Felix has a starting cost of $11 per month. The price will vary based on the drug, and the province it is shipped to.

Am I covered by my insurance?

Currently, telemedicine appointments are not covered so you will be charged for a $40 fee for each online visit with a Felix doctor. 


For those in Ontario that are under 25 years old, OHIP+ will cover the cost of certain acne medications. Make sure to upload your OHIP card during your online visit so that the pharmacy can apply your coverage.

You’re in good hands.

We’re supported by some of Canada’s leading physicians and pharmacists.

Dr. Kelly Anderson
Family Physician, MD, CCFP(EM)

Dr. Anderson is an emergency medicine and HIV primary care physician. She obtained her speciality training in HIV at St Michael's Hospital in Toronto while pursuing practice-route specialization in emergency medicine. She is passionate about providing high-quality and accessible patient care through telemedicine.

Dr. Meghan Daly
Family Physician, MD, CCFP(EM)

Dr. Daly is a Family and Emergency Medicine physician who currently practices in Georgetown, Ontario. She has a wide range of interests within medicine, including Women’s Health, palliative care and rural and remote medicine. She has practiced in many different environments across Canada including Newfoundland & Labrador, Yukon, Northwestern Ontario and Women’s College Hospital in downtown Toronto.

Dr. Nicole LaBrie
Family Physician, MD, CCFP

Dr. LaBrie is a Family Physician practising full service community family medicine. Born and raised in Calgary, she did her BSc at UofC in Kinesiology. She studied Medicine at Queen’s University and returned to the UofC for her residency in Family Medicine. She has worked in community Family Medicine, Hospitalist Medicine and Family Practice Obstetrics. She is currently a clinical lecturer with the University of Calgary and works at her clinic, Nest Maternity and Lactation, in Airdrie, AB.

Dr. Sarah Lasuta
Family Physician, MD, CCFP

Dr. Lasuta is a family physician who has provided office, hospital and emergency care for the last 10 years in a small town on the coast of British Columbia. She attended medical school at the University of British Columbia and completed a rural focused family medicine residency program at University of Calgary. She has always had a varied medical practice and enjoys providing medical care to all ages.

Dr. Sarah Peltz
Urologist, MD, FRCSC

Dr. Peltz is a urologist with a clinical interest in sexual health and research interests in innovative care models and medical education.  She completed a residency in urology at the University of Toronto, followed by a clinical fellowship in endourology and minimally invasive surgery.  She currently works as a urologist at the Toronto General Hospital and is completing a research fellowship in Quality Improvement and Patient Safety.

Dr. Tanja Vlahovich
Family Physician, MD, CCFP (EM)

Dr. Vlahovich is an emergency and family physician who currently practices emergency medicine full time in Georgetown, Ontario. She studied medicine and completed her family medicine residency at Queen's University in Kingston, Ontario. Besides Emergency Medicine, she has interests in Women's Health, Sports Medicine and Medical Cannabis.

Dr. Sheila Wijayasinghe
Family Physician, MD, CCFP

Dr. Wijayasinghe is a family doctor with a special interest in women's and sexual health. She studied medicine at the University of Alberta and completed her Family Medicine Residency and Fellowship in Low Risk Obstetrics at the UofT. She is the Medical Director of Primary Care Outreach at Women's College Hospital and the Medical Director at the Immigrant Women’s Health Center and has a family practice at  St. Michael's Hospital.

  • Prescribed by licensed Canadian doctors
  • Filled by an accredited Canadian pharmacy
  • 100% private, secure, PHIPA compliant